Wrong item delivered
Wrong item delivered. I contacted you over a week ago and no response. Very disappointed. Would not recommend
4.5
Excellent
888 reviews
5-star
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Review summary
CNP Professional is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
You never delivered my order
You never delivered my order, you never responded to my queries, your website is down, i can't even contact you!
Customer service too long
Iβve complained about receiving only half my order over a week ago and Iβve had one message back saying that they will be I touch I ordered 2 x beef protein (strawberry laces) and received 1 but itβs taking over a week to look into and sort out
Delivered on time and products are great
Delivered on time and products are great
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
cnpprofessional.co.uk
All reviews
888 total β’ Write a review
Showing 871 - 880 of 884 reviews
MB
Quick - Effective - Perfect
Quick, effective, efficient and informative. A very easy and reliable company to deal with. Better service and speed then the "big brand".
Date of experience: September 22, 2017
IR
Excellent products and the lady who β¦
Excellent products and the lady who took my call to ensure my order was despatched that day went over and above customer service. Delighted with the service.
Date of experience: September 22, 2017
JN
Fast delivery and products are not only β¦
Fast delivery and products are not only effective but tasty too. Currently using cnp propane and it has given my workouts that extra push even when I'm in last few weeks of prep for bodybuilding comp and a calorie deflect!
Date of experience: September 22, 2017
MI
I haven't received my order yet
I haven't received my order yet! I emailed customer service and asked for the order to be re-delivered but nothing heard or seen yet.
Date of experience: September 2, 2017
JS
Jason S
US
Gone downhill
Not sure what has happened at CNP - but seems to have gone downhill for online ordering. Order took nearly a week to dispatch and not all goods included in the delivery when it did arrive. Calling CNP to rectify this.. initially was told that the system showed everything as being dispatched so they didn't believe what I was saying. Finally we reached a point of them sending out the rest of the products and they arrived another 5 days later. CNP used to be great, Same/Next Day dispatch and great communication. Not sure what's gone wrong there.
Date of experience: August 23, 2017
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