Southsea Charters
Recently had a double viewing with Lucy from Southsea Charters. She couldn’t have done enough for us, including giving us a lift the the second property. Friendly and Professional would recommend!

10 months ago
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and... See more
10 months ago
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
10 months ago
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
Recently had a double viewing with Lucy from Southsea Charters. She couldn’t have done enough for us, including giving us a lift the the second property. Friendly and Professional would recommend!
Very professional I have been using Charters to purchase a property in Waltham Chase - which has been a challenging situation, but Stephen has kept me informed every step of the way, and has helped make the process as easy as possible. Very professional and helpful - would recommend.
Very polite , gave me great advice, an I would highly recommend them to family an friends
Having had many dealings with Charters as a contractor, I can genuinely say that they are top of their game. Response time, communications, professionalism, are second to none. A big shout out to Adam, Laura, and the rest of the fantastic maintenance team, who never let me down. 10/10
This is a great estate agents would recommend to anyone, i deal with Marie Claire mainly who i find to be very pleasant and efficient at her job.
Super-Efficient agents, and the maintenance issues are sorted very promptly by Marie-Claire.
We have been dealing with Jack with our end of tenancy and helping us move. He’s been absolutely fantastic. From the start he’s shown care, compassion and done exactly as he said he would for us and all involved (landlords and new tenants included). Our situation is very delicate and complex and he took it entirely in his stride and has worked with us brilliantly. We have been so at ease in what could have been an extremely stressful situation. It’s the one aspect we feel no stress with and it’s thanks to him. Jack is approachable and friendly, he does a fantastic job and is a credit to the agency and the Havant branch. We can’t thank you enough and will always be recommending you! Gutted you’re not our next agent! Thank you for all you have done, keep being that agent that we need more of!
I was particularly impressed with how the lettings team at the Farnham branch of Charters operates. I have had dealings with Maz, Jackie and Kirstie and they have all been unfailingly professional, effective and friendly. Each of them goes above and beyond to ensure that the service they provide is exceptional
What a service charters provided for myself and my family.but especially Marie Potts in the Farnham office,the service was impeccable. Marie really did go out of her way to make this experience as stress free and smooth running as possible.we will be only using charters from now on. Thanks Marie
A huge thanks to Jade G and Zoe S at Charters letting department Gosport. They continue to be fantastic support for the properties let, with the latest one finding tenants within a week of the property being refurbished. 👍
We have been trying to buy a suitable property in the Waltham Chase area, which has meant us dealing with Charters, on about ten occasions, and mostly with Nathan. I have found his manner very helpful, patient, and professional, leading to a successful offer on a property being made today. This would not have happened if Nathan hadn’t contacted us, knowing that the house covered all our criteria, and expectations. We now look forward to a smooth transaction, and our eventual move into our new home. Many thanks Nathan, and the Charters team.
Excellent Service from Georgia Spencer Had an issue with our toilet in our rental property and called Charters—Georgia Spencer answered and was incredibly helpful, professional, and efficient. She acted quickly and kept us updated throughout. Really appreciated her support!
I had a few queries with the rental income on some of our properties and Louise Blackmore couldn't be more helpful in resolving these issues. Very proactive, efficient and polite. Thank you.
Myself and my Wife are Contractors for Charters estate agents. We mainly deal with Maxine from head office and is always a pleasure to work with and always look forward to the next property ! Maxine is especially good at organizing clients needs and also on our side with timings and communication. Highly recommend Charters
Fantastic communication with maxine, any issues raised I know she is very quick to resolve, she keeps us in the loop from start to finish. Thankyou.
We deal with Charters as an approved contractor and find them very easy to work with. Laura Hayward is one of our main contacts and she is always professional, polite and extremely helpful throughout the whole process from obtaining quotes to authorising works to go ahead, keeping us updated with landlords and tenants requirements. Claire Goulding in accounts is very supportive and prompt in sorting invoicing payments or queries. A pleasure to work with and we look forward to working together in future.
The overall process with Charters was very easy and clear. Kirstie Stone and Lucie MacDonald were great first points of contact and really helpful! Satinder Sandhu was also really helpful! Saty helped with all the following steps and made sure I was updated throughout, always returning emails ASAP and made the whole process clear, calming and enjoyable. Thank you all :)
The Charters team provided an excellent service from start to finish. Kerry Little was very amenable and efficient. Tilly provided an excellent front of shop service. Storme oversaw the team very professionally and was always aware of the current situation.
I recently purchased a home and Charters Estate Agents were fantastic. Nothing was too much for Stacey who promptly responded to any of my questions and queries. I would recommend Charters to anyone and will be using them in the future!
Zoe Cook from the Havant branch provided some excellent service. She was fully supportive throughout the entire letting process and answered any questions we had almost immediately. I have no doubt that she was able to make the entire process as smooth as possible.
Based on analysis of 6 reviews rated 1-2 stars for Charters Estate Agents
“Don’t know about other branches, but the Southampton branch didn’t give us a good experience”
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Charters Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in buying, selling, renting, and letting properties. Established in 2009, the company offers a comprehensive range of services tailored to meet the diverse needs of its clients, including residential sales, property management, and investment advice. The agency caters to a wide target market, including homeowners, prospective buyers, landlords, and tenants. Charters Estate Agents is dedicated to providing expert guidance throughout the property journey, ensuring clients receive personalized support whether they are looking to buy a new home, rent a property, or manage an investment. With a strong emphasis on customer satisfaction, the company has built a solid reputation reflected in numerous positive reviews across various platforms.
Charters Estate Agents consistently receives high praise for their exceptional service and helpful staff, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the attentive and friendly nature of agents like Maya, Maxine, and Sophie, who provide personalized support throughout the property search process. Many customers appreciate the stress-free experience and thorough communication, making them feel valued and informed. However, a few reviews express dissatisfaction with specific experiences, noting challenges related to property management and communication hiccups. Despite these minor complaints, the overwhelming sentiment remains positive, with customers recommending Charters for their professionalism and dedication.
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