Chadwicks has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service and expensive.
Worst experience dealing with an Irish company. Ordered a door for next-day delivery, and it didn’t arrive. Waited five days with no response to my emails. Tried to call customer care, and they hung up on me. They don’t care, just happy to take your money and ignore you. There are plenty of better Irish businesses out there that deserve the business - avoid at all costs!
Couldn't be worse customer service. Never reach out to schedule delivery, customer has to follow up multiple times to get a delivery slot. Once the delivery slot has been confirmed, they don't show up - this has happened me 4 times now. Yet the offer next day delivery??? Use an alternative
Ordered online Wednesday arrived this morning Friday, very happy. Product perfect as described.
I ordered a kitchen worktop from Chadwicks website for the "next day delivery". Nothing happened the next day and the day after. When I contacted Chadwicks, I was told that the worktop was not in stock and will be in stock in several days. A week later I called them again - delivery had been arranged for the next day, but without delivering the worktop to my apartment (they would bring it to the building only). I cancelled the order and went elsewhere.
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chadwicks.ie25 total • Write a review
Called to Santry branch for 3 lengths of composite decking. Very helpful man,Tommy, on counter. Friendly and knowledgeable.Also had to collect bag of cement also and again helpful staff. Decking delivered this morning as promised. The driver was Joe and he brought the decking round the back of my house for me. Another nice guy. Nice to see good service is still alive.
Date of experience: July 11, 2023
