Review summary

CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

SH
Very experienced and understood my…

Very experienced and understood my needs and was extremely helpful at advising.

IA
CEL Solicitors were very helpful and…

CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.

Was scammed to which I feel very…

Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly

MB
Beverley was very compassionate

Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
JF
1 out of 5 stars

CEL Solicitors are nothing more than…

CEL Solicitors are nothing more than treacherous liars who do not honour their word " We listen we care We right the wrongs that you have suffered" No they do not because they betrayed me by not pursuing the criminal vermin D&J Roofing Midlands Ltd who were recommended by an Unscrupulous Treacherous shady website named Rated people who claim to Vet as in verify everyone of those that are registered on their books! The actual fact is in reality they do not! The criminals that were recommend by them are D&J Roofing Midlands Ltd 246 Stratford Road Shirley Solihull is a non existent address which they also display on yellow pages another unethical Unscrupulous shady enterprise that couldn't care less about those criminal vermin who they advertise. These criminal vermin came to my home insulted and robbed me and refused to leave my home. They vandalised the roof of my property and also scammed me of £4301 the name of those Criminal Vermin D&J Roofing Midlands Ltd. One of those insulting vermin from that D&J Roofing Midlands Ltd tried to rob me again this time he came out under the guise of another thieving vermin of a so called roofing company A1 plastics and roofing they also go under the name of Proclad professional roofing and other bogus company names.

Date of experience: June 30, 2025

DL
5 out of 5 stars

Charles was very helpful and i thought…

Charles was very helpful and i thought honest with the timescale he said it might take

Date of experience: June 29, 2025

c
5 out of 5 stars

They were very good in getting my lost…

They were very good in getting my lost money although deductions applied

Date of experience: June 29, 2025

SE
2 out of 5 stars

Crypto Case

I raised a case with Cel Sol regarding a crypto scam where I was heavily manipulated. My case was unsuccessful against bank since they did intervene on one of the transactions early in my scam. I was extremely vulnerable at the time, not in a good position with my health and family matters but there was No compassion from neither Cel nor the financial ombudsman, that came across in the reports. I never looked for Crypto, the scammers found me and lured me in and made me believe, it was a form of APP but I was seen at fault. I came away with nothing from the process. I also believe if I searched for alternative solicitors where there has been plentiful success stories then I may of had a different outcome. That's a matter of opinion but I did seek a second opinion but the fact the FOS ruled in my banks favour has made this process difficult to take further. I was scammed of my savings. I worked hard all my working days to save for my family for it to be taken away. Please carry out reviews before selecting a solcitor to represent you. All staff at Cel were lovely to talk to and want you to write reviews for each stage of the process hence 4.9 stars, but look at success stories where the final outcome has been in favour of the customer.

Date of experience: June 27, 2025

mC
5 out of 5 stars

I just had an initial call with CEL…

I just had an initial call with CEL about a scam I have suffered from. The call was with William Kelly who was very professional and explained the process clearly. So far so good. Fingers crossed they can help me.

Date of experience: June 27, 2025

TC
5 out of 5 stars

Very helpful

Very helpful

Date of experience: June 27, 2025

DM
5 out of 5 stars

Beverly was professional and paid…

Beverly was professional and paid attention to detail

Date of experience: June 27, 2025

C.
5 out of 5 stars

Great customer service from Charlie

Charlie was friendly, reassuring and very informative.

Date of experience: June 27, 2025

ND
5 out of 5 stars

Very kind and understanding

Very kind and understanding

Date of experience: June 27, 2025

M
5 out of 5 stars

Very helpful first call

Very helpful first call. William was very helpful and hopefully they can facilitate me with my case.

Date of experience: June 27, 2025

Previous1•••91011•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.