AVOID THIS COMPANY.
Absolutely unprofessional and unresponsive. I thought physically going to their office would avoid any confusions with courier services but that was not the case. My attested documents are lost and they are not responding.
After calling multiple times and being told that they'll call back, they never called. The next time I tried to call it wouldn't go through to the customer service and went to the answering machine instead. VERY UNPROFESSIONAL.
(update)
I called from a different number and managed to get through. I got an update saying it will be delivered on 11-Oct-2021
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11-Oct-2021
I still haven't received it and I didn't receive any calls or updates about it. When I try to check the tracking number online, it says that there are no records for that number.
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12-Oct-2021
I called in the morning and they said it would "definitely by delivered before 4:30pm today because yesterday it reached their warehouse late."
But as expected, I still haven't received it.
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14-Oct-2021
I finally received it yesterday and they claimed that they "tried" to deliver it on the 12th but nobody picked up the call during delivery. Lies... I got no calls whatsoever and somebody was waiting for the delivery at home all day.
Anyway, that was a terrible service. I'm glad I EVENTUALLY got my documents.