Review summary

Cassidy Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

KV
Always impressed with the service at…

Always impressed with the service at Cassidy travel especially Natalie so efficient and courteous

AS
Very helpful and answered all my…

Very helpful and answered all my questions

Phoned the Dundrum store and asked…

Phoned the Dundrum store and asked Jordan about cruise holidays. She asked what I was looking for and travel dates and said she would email be back options. Within 10 mins was back to me with exactly what I asked for so I booked it over the phone. Excellent service and very polite well done Jordan.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
JD
5 out of 5 stars

Alison in Donaghmede shop was…

Alison in Donaghmede shop was brilliant. She was so friendly and helpful. She got us a fantastic deal. Thanks again.

Date of experience: March 24, 2025

GR
5 out of 5 stars

Great service - thank you.

Linda and Suzanne were so helpful and patient - especially as I was indecisive about the destination. Thank you so much ladies!

Date of experience: March 24, 2025

D
5 out of 5 stars

Wheelchair accessible holiday

To be able to have a one stop shop for all my requirements because I Travel with a wheelchair user.

Date of experience: March 23, 2025

AM
5 out of 5 stars

Louise is always so helpful she has…

Louise is always so helpful she has helped us booking our last few holidays and is very good at recommending places that suit your needs . Thank you louise

Date of experience: March 23, 2025

c
5 out of 5 stars

Staff very helpful

Staff very helpful. Arranged additional nights stay outside trip for us. Courteous and knowledgeable. Use Cassidy travel a lot for this reason.

Date of experience: March 23, 2025

B
5 out of 5 stars

Rebecca was very helpful to me.

Rebecca was very helpful to me. Brin Farrell

Date of experience: March 23, 2025

cM
5 out of 5 stars

This is my fifth time booking holidays…

This is my fifth time booking holidays with Cassidy travel.Initially I had some problems booking it.When I tried to call back the day after calling to your shop in Dundrum I found it very difficult to get through. I also had a problem with the information given to me.perhaps that was due to a misunderstanding. When I got through to the shop I asked if Dylan would deal with the booking which he did.I have dealt with him twice previously and I found him very professional,helpful and friendly.which he was again this time .That is the reason I give you 5 stars.

Date of experience: March 23, 2025

B
5 out of 5 stars

Extremely friendly and helpful…

Extremely friendly and helpful.offer a comprehensive service and support to get the best value for money

Date of experience: March 23, 2025

PM
5 out of 5 stars

The girls that i dealt with were…

The girls that i dealt with were extremely helpful and got me a good deal on my holiday.

Date of experience: March 22, 2025

c
5 out of 5 stars

Representative listened to what type of…

Representative listened to what type of holiday I wanted. They were patient and understanding. I like to deal with people and dislike doing bookings online. I got exactly what I wanted and am happy.

Date of experience: March 22, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.