Review summary

Cassidy Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

KV
Always impressed with the service at…

Always impressed with the service at Cassidy travel especially Natalie so efficient and courteous

AS
Very helpful and answered all my…

Very helpful and answered all my questions

Phoned the Dundrum store and asked…

Phoned the Dundrum store and asked Jordan about cruise holidays. She asked what I was looking for and travel dates and said she would email be back options. Within 10 mins was back to me with exactly what I asked for so I booked it over the phone. Excellent service and very polite well done Jordan.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
J
5 out of 5 stars

First time in years using a travel agent

I haven’t booked a holiday in years through a travel agent. This year I called into the blanchardstown shop and was helped by Linda McGill and she was brilliant and so helpful, full of information on all places she suggested. Holiday booked there and then and she made it effortless . Great experience

Date of experience: July 16, 2025

LT
5 out of 5 stars

Louise Doyle has been incredible

Louise Doyle has been incredible, I was a bit daunted about booking for such a large group but Louise was great amy question was answered very quickly.Anytime I rang the called was answered in a very friendly manner by whoever took the call.

Date of experience: July 16, 2025

C
5 out of 5 stars

We had Linda as our agent

We had Linda as our agent. She was so patient with us, making great suggestions regarding hotels that would suit us and activities around the area. Linda gave us so much of her time making sure we should be happy with our choice.

Date of experience: July 16, 2025

M
5 out of 5 stars

Booking for Christmas Markets

Booking for Christmas Markets: Naomi was very helpful, suggesting a hotel which would be central for our stay. She made contact by email and by phone and took the booking without any issues over the phone. She was courteous, helpful and friendly. Very pleased with my experience with Cassidy Travel.

Date of experience: July 16, 2025

Ra
5 out of 5 stars

Natasha so helpful and pleasant

Natashsa was very helpful. Guided me in the right direction to help me choose what I was looking for. Showed me different options and gave me feedback on places I asked about. Other people's experiences. Made it all very easy and pleasant. Lovely personal touch.

Date of experience: July 16, 2025

CO
5 out of 5 stars

Great service.

Great service. No hassle to book holiday.

Date of experience: July 16, 2025

Jk
5 out of 5 stars

Booked over the phone.

Booked over the phone. Great staff member Very helpful

Date of experience: July 16, 2025

MC
5 out of 5 stars

Great recommendation

We recently booked a holiday through Cassidy travel, and dealt with Kathrice,and found her very helpful and knowledgeable in finding a perfect holiday destination, through her recommendation, we were able to book with confidence our choice of holiday,

Date of experience: July 16, 2025

RB
5 out of 5 stars

Happy customer

Really easy, first time using a travel agent and will definitely go back. Great service and feel assured of a great trip. Have already been recommending to anyone who'll listen!

Date of experience: July 15, 2025

HP
5 out of 5 stars

Prompt Service

Sent Amanda an email and within the half hour she had replied and my trip was booked. Hassle free. Excellent service. I use Cassidy Travel a fair bit and this is why. Amanda is great and efficient.

Date of experience: July 15, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.