Review summary

Cassidy Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

KV
Always impressed with the service at…

Always impressed with the service at Cassidy travel especially Natalie so efficient and courteous

AS
Very helpful and answered all my…

Very helpful and answered all my questions

Phoned the Dundrum store and asked…

Phoned the Dundrum store and asked Jordan about cruise holidays. She asked what I was looking for and travel dates and said she would email be back options. Within 10 mins was back to me with exactly what I asked for so I booked it over the phone. Excellent service and very polite well done Jordan.

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All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
MS
5 out of 5 stars

Expert care from attentive staff

Attentive staff, listened to my needs and effiently dealt with my arrangements. One very happy customer, will definitely be using Cassidy Travel again. Thank you all.

Date of experience: July 17, 2025

E
2 out of 5 stars

Hotel that was recommended by cassidy…

Hotel that was recommended by cassidy travel was good distance from where we wanted to be and each day was taxi journeys to area we had wanted

Date of experience: July 17, 2025

c
5 out of 5 stars

Super company to deal with

Super company to deal with - very friendly and helpful staff. Everything explained well, didn't feel rushed on the call. Very positive experience overall.

Date of experience: July 17, 2025

MK
5 out of 5 stars

Carol LV answered all our queries very…

Carol answered all our queries very confidently. Very pleasant manner and made everything seamless. A joy to deal with.

Date of experience: July 17, 2025

c
5 out of 5 stars

Kathrice was both helpful and engaging…

Kathrice was both helpful and engaging and answered our questions with knowledge and efficiency

Date of experience: July 17, 2025

BC
5 out of 5 stars

Excellent experience

Dealt with a couple of agents and all v professional. Have to mention Filippe who we dealt with last ur and again now...excellent!

Date of experience: July 17, 2025

J
5 out of 5 stars

I only needed to book flights and…

I only needed to book flights and Filippe went above and beyond to help me. He sent emails outlining my requirements and followed up with a call. The flights were not in Europe so I needed help with it. I had no hesitation in booking the flights.

Date of experience: July 17, 2025

MC
5 out of 5 stars

We have been booking holidays with…

We have been booking holidays with Cassidy travel since 1998 and have never had a bad experience . Travel advisors are always knowledgeable and able to guide us to the best holiday , whether hotel or apartments.

Date of experience: July 17, 2025

CF
5 out of 5 stars

Cassidy Travel have the best customer services. I enquired about a cruise for 2026 with…

I enquired about a cruise for 2026 with your Aine Grainger. She made a full recommendation after enquiring about our lifestyle and preferences and was so full of knowledge, enthusiasm and professionalism that I just had to book.

Date of experience: July 17, 2025

MR
5 out of 5 stars

Excellent service and lovely staff

Excellent service and lovely staff

Date of experience: July 16, 2025

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