Kyle
1 reviews•New Reviewer
about 6 years ago
Casey's has the best pizza around!
Casey's has the best pizza around!
Helpful?
TrustScore
1.9
Poor
22
6
7
8
101
144 reviews in total
Review summary
Casey's General Stores faces significant criticism from consumers, with many expressing dissatisfaction regarding product quality and staff attitude. While some customers appreciate the pizza, noting it as a highlight, the overwhelming sentiment reveals issues with gas quality and the availability of food options. Numerous reviews mention stores being understaffed, dirty, and frequently out of essential items, leading to a frustrating shopping experience. Complaints about rude employees and poor management are prevalent, with several reviewers feeling mistreated or ignored. Additionally, issues with gift card activation and unexpected charges have left many feeling cheated. Despite a few positive remarks about specific locations, the overall sentiment is overwhelmingly negative, reflecting a decline in service and quality at Casey's.
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Based on reviews, created with AISee what reviewers are saying
Tamara SimpsonFeatured
8 months ago
I was on my way to my 40th class…
I was on my way to my 40th class reunion and stop at Casey's in Rochester Indiana to get gas after I started back my car would barely run their gas is not any good my car ran fine until I put their ga... See more
Amy CameronFeatured
10 months ago
I can’t say enough how much the crew at…
I can’t say enough how much the crew at the Casey’s in Leland, Illinois give it their all. It may be a small Casey’s, but that doesn’t stop this team from striving to meet the needs of their customers... See more
THERESA MOLNARFeatured
10 months ago
Broken, Empty, Understaffed
Always out of food options. Drink machines broken. Bathrooms a mess. Donut case is filthy. I don’t see how this location can pass an inspection. Very rude workers that do not appear to like their jobs... See more
William RoheFeatured
10 months ago
Casey's having there customers arrested
I just heard how Casey's is having customers arrested for loitering .I personally will never stop there again I intend to spread the word .about there actions I personally hope they loose many... See more
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Edward Starr
1 reviews•New Reviewer
over 6 years ago
Best pizza ever and double chocolate…
Best pizza ever and double chocolate cake donuts are out of this world
Helpful?
Gordy Standsalone
1 reviews•New Reviewer
over 6 years ago
Everyone has a Bad day, but 2 times???
Casey's General Stores Mapleton MN. 6/25/19 @ 9:30 pm Cashier Outside smoking... looked a round for a bit. Cashier still outside smoking. Went to use the restroom, it was filthy... Looked at rest of the store was dirty too. After that, not going buy anything food at that store. Too Bad, it was a clean nice store.. "Update" So every one Has a bad Day... Stopped in 7/14/19 @ 7:30 pm The store was Cleaner then is was before. Looked around No Cashier... Outside emptying trash bins ... She saw that she had customers, rush right in started waiting on customers with food... Didn't take time to wash her hands.... So much for Food at that store...
Helpful?
Rebecka Slater
1 reviews•New Reviewer
almost 7 years ago
Great food
Great food, many other choices as well in the shop. Always friendly an decent service. Great prices an so easy to order online an do pick up as well. Pizza made the way you want it, right every time mines been. Keep up the wonderful work
Helpful?
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About Casey's General Stores
Casey's General Stores is a convenience store chain that operates primarily in the Midwest region of the United States. The company offers a variety of products and services, including grocery items, snacks, beverages, and prepared foods. Known for their pizza and fresh food offerings, Casey's aims to provide customers with a quick and convenient shopping experience. The target market for Casey's General Stores includes local residents, travelers, and commuters seeking easy access to everyday essentials. The company emphasizes its commitment to community engagement and customer satisfaction, making it a familiar choice for convenience needs. With a presence in multiple states, Casey's continues to expand its offerings to meet the evolving demands of its diverse customer base.
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