3 hours ago
While I love the concept, my delivery got pushed back twice due to logistics issues. When the car finally arrived, it was in great condition but the delays were frustrating since I needed transportati... See more
3 hours ago
Bought my first car through Carvana and was amazed at how smooth everything went. The delivery right to my driveway was incredible - no dealing with pushy salespeople or sitting in a dealership for ho... See more
3 hours ago
Found a decent car at a fair price, though I wish they had more options in my area. The delivery process was straightforward and the car has been reliable. Would use again but hope they expand their i... See more
3 hours ago
The ordering process was easy but communication during delivery scheduling could have been better. Had to call multiple times to get updates on my delivery window. The car itself was as advertised tho... See more
While I love the concept, my delivery got pushed back twice due to logistics issues. When the car finally arrived, it was in great condition but the delays were frustrating since I needed transportation for work.
Bought my first car through Carvana and was amazed at how smooth everything went. The delivery right to my driveway was incredible - no dealing with pushy salespeople or sitting in a dealership for hours. The car was exactly as described and the 7-day return policy gave me peace of mind.
Found a decent car at a fair price, though I wish they had more options in my area. The delivery process was straightforward and the car has been reliable. Would use again but hope they expand their inventory.
The ordering process was easy but communication during delivery scheduling could have been better. Had to call multiple times to get updates on my delivery window. The car itself was as advertised though.
The vehicle I received had significantly more wear and tear than what was apparent in the online photos. The interior had some stains and the exterior had several small dents. I used the 7-day return policy and the process was smooth, but it was still disappointing to go through.
Had an issue with my financing after delivery and their customer service team went above and beyond to help resolve it quickly. The whole team was responsive and genuinely seemed to care about making things right. Will definitely recommend to friends and family.
The convenience factor is definitely there, but I found a few minor issues with my car that weren't mentioned in the listing. Nothing major, just some small scratches and a worn floor mat. The return process would have been hassle-free but I decided to keep it since everything mechanical was solid.
Everything from browsing to financing to delivery was incredibly smooth. The car arrived exactly on schedule and was in pristine condition. The whole experience felt very modern and stress-free compared to traditional dealerships.
This is how car buying should be in 2024. No pressure, transparent pricing, and delivery to your door. The inspection was thorough and I felt confident in my purchase.
The virtual tour feature and detailed photos really helped me feel confident buying sight unseen. Financing was approved quickly and the paperwork was all handled digitally. Made the whole process so much easier than going to multiple dealerships.
As someone who travels constantly for work, being able to buy a car entirely online was a game changer. The photos were accurate and the inspection report was detailed.
Love the concept and execution. The website made it easy to browse and compare vehicles. Delivery was on time and the driver was professional.
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Carvana is an online platform that specializes in buying and selling used vehicles through a digital marketplace. The company offers customers the ability to browse, purchase, and finance used cars entirely online, with vehicle delivery and pickup services available. Carvana operates car vending machines in select locations and provides a multi-day return policy for purchased vehicles.
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Carvana receives a generally positive reception from customers, with many praising the seamless online buying process and efficient delivery. Reviewers highlight the convenience of financing and the thoroughness of vehicle inspections, noting that the technology used, such as virtual tours and detailed photos, instills confidence in purchasing sight unseen. However, some customers express concerns about the condition of the vehicles upon arrival, mentioning that their cars had more wear and tear than expected, with issues like stains and dents not clearly depicted in the online listings. Additionally, there are complaints about communication during the delivery process, with some experiencing delays and needing to follow up multiple times for updates.
