Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Terri Klay
Terri Klay
1 reviews
about 6 years ago
5 out of 5 stars

Great cabin & great management company

Great cabin & great management company! They were very attentive & helpful.

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about 6 years ago
4 out of 5 stars

Cozy

Comfortable, clean and convenient.

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Paul F
Paul F
1 reviews
about 6 years ago
4 out of 5 stars

Great cabin

Great cabin. Good communication. Was charged $33 for the security deposit being placed on my credit card, which I didn't appreciate, but otherwise a great experience.

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about 6 years ago
5 out of 5 stars

It was an amazing getaway before our…

It was an amazing getaway before our baby was born. It was a perfect cabin, clean and everything we needed and more.

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about 6 years ago
5 out of 5 stars

Our place was great!!

Our place was great!!! Plenty of room for the whole family (5 bedrooms!) the house is big enough that you’re not on top of each but cozy enough to all gather to play games while having the fireplace going in the living room or at the dining room table. Really enjoyed the full deck outside and the view!!!! Would definitely go back!

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Roger Voyer
Roger Voyer
1 reviews
about 6 years ago
5 out of 5 stars

Carolina Cabin Rentals is an excellent…

Carolina Cabin Rentals is an excellent rental company to work with. They are very responsive and more than accommodating. If there are any issues experienced, Carolina Cabin corrects them as quickly as possible. They were very easy to reach out to and contact with any questions that you have.

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about 6 years ago
5 out of 5 stars

Our second time staying in this cabin…

Our second time staying in this cabin near Boone, NC, and we will certainly be back! It is outfitted nicely, extremely comfortable, and exactly what we hope for in a mountain cabin. We highly recommend this cabin for families or couples looking for a scenic, quiet mountain retreat!

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Hannah
Hannah
1 reviews
about 6 years ago
5 out of 5 stars

Excellent experience

Excellent experience! Beautiful, clean, modern cabin. Will definitely be staying with them again.

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Lee Gardner
Lee Gardner
1 reviews
about 6 years ago
5 out of 5 stars

I had a recent experience that gave…

I had a recent experience that gave Carolina Cabins the opportunity to make excuses or step up. They went so far beyond what most rental companies do. I was refreshingly blown away. They have earned my business and given me no reason to buy my own mountain home when I can rent trhough them.

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about 6 years ago
5 out of 5 stars

Great Experience

Great Experience. Thank You.

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Judy Prince
Judy Prince
1 reviews
about 6 years ago
5 out of 5 stars

very nice house

very nice house. Will stay there again.

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Donna 
Donna 
1 reviews
about 6 years ago
5 out of 5 stars

Rental process was professional and easy!

The process of making the reservations was very easy online. Everything was handled conveniently and easily via e-mail. There was no required check-in or check-out procedure. The keys were available at the cottage in a locked box that I accessed with a code I received via e-mail. I had to call the agency with some routine questions before and during our stay. Calls were handled efficiently with courtesy and professionalism. I would recommend this agency to others who are looking to stay in the area!

Helpful?
about 6 years ago
5 out of 5 stars

Professional and friendly service

Professional and friendly service. Happy to answer any and all questions. I would ABSOLUTELY recommend this company.

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about 6 years ago
5 out of 5 stars

Best service and accommodations I’ve…

Best service and accommodations I’ve ever experienced! Great staff!

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Mark
Mark
1 reviews
about 6 years ago
1 out of 5 stars

RUN!!!!

This house is In need of a major cleaning overhaul and TLC from the owners. We arrived and were so excited for our vacation but we were immediately let down with the filth this place was in. I can understand normal dust here and there, as it is a rental. The master bedroom carpets and walls are covered with undesirable stains and the walls in the master bath are dirty with water stains. The hall bathroom floor and toilet were dirty and the cabinets are covered in a years worth of dirt from renters. One of the living room sofa recliners is broken. Kitchen not well stocked and laminate edging on countertop was peeling. Downstairs bathroom was so molded and that’s where the kids would play. Deck had two metal tables and chairs and there were Adirondack chairs but both were broken and unusable. Only thing about this house that was really good was the view. This is a gorgeous house with lots of room and we LOVE the view but I will not be staying here again unless some major changes are made to cleaning and maintenance of the property. We come to Beech every year but I’m not spending my hard earned money to not to be able to kick my shoes off and relax on vacation. We are not overly picky and we know how rental properties get used and things are not perfect but one would at least expect a property to be CLEAN!!!! This company needs to seriously rethink their cleaning crews and hire someone that actually knows how to clean a house. There needs to be some painting done in some of the rooms and the master bedrooom carpet needs to be changed out or have Dry Pro come thoroughly clean it. The employees at CCR are very nice to talk with but the outsourcing of maintenance and cleaning is horrible! Kristen R. appears to have hit the nail on the head with her review in May of 2019 and not much appears to have been done to change anything. This review is just backing up her comments as well. This was our most disappointing stay ever on top of Beech. See plenty of our pictures of the proof under Carolina Cabin Rentals on Yelp!

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about 6 years ago
5 out of 5 stars

Best 2BR rental for the price in the…

Best 2BR rental for the price in the area! Excellent staff and response if any issues

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Zion Kornegay
Zion Kornegay
1 reviews
over 6 years ago
1 out of 5 stars

Unhappy guest- Northern Exposure

Me and my family stayed at northern exposure, and the stay was quite unpleasant. We paid for 14 members and we were told we could get 8 club passes but the company ended up telling us we couldn’t even go, when we paid they said all 14 of us could go. We called and we were greeted with multiple employees who were rude and left 3 members of my family on hold for 20 minutes or more. I’m not happy with the company nor its employees and I will not be staying there again

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over 6 years ago
1 out of 5 stars

Very Unorganized-Northern Exposure

The cabin so far has been pretty nice it’s self. We’re staying at Northern Exposure. However, we got here with the intentions of being able to all go to the club and swim (there’s 14 of us) and they said we could only take 8. Then come to find out, we weren’t able to go AT ALL. We payed over 1000 dollars for this cabin that was supposed to have certain accesses and we were not granted to them. We’ve talked to several people and nothing was done.

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over 6 years ago
5 out of 5 stars

We really enjoyed our stay at the…

We really enjoyed our stay at the cabin. It was in a nice and quiet area. It was very clean and comfortable. We had a wonderful time and we are looking forward to going back next year.

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Steve
Steve
1 reviews
over 6 years ago
5 out of 5 stars

Great staff and customer service

Great staff and customer service. Have used Carolina Cabin Rentals many times.

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