Car Giant - London's largest used car dealership

Very helpful, friendly staff.

I buy my car it was good service. They look after you very well. I think is a good experience to buy from Car joint

BASH. Give as service that I have never had in any time I have ever any where THANK YOU VERY MUCH

Excellent customer service. Professional, efficient, helpful and friendly staff. Arrived at 10am, drove out with new car at 1pm with everything sorted..looked over car, test drove it, agreed finance and paid deposit. Car Giant prepared car did checks, provided car manual, spare keys, warranty, service book and tyre pressure kit. Thank you Car Giant. A pleasant experience

we liked your sevice , did an excellent job

In out job done no messing about

I have purchased four cars from CarGiant, which reflects my loyalty as a customer. However, my recent experience has been incredibly frustrating. When I bought my latest car, the customer advisor assured me that the warranty offered was of the highest quality. Despite my hesitation, I was convinced to take it based on their promises. When the time came for my car’s service, I contacted the warranty provider, only to discover that if any issues were found to be my fault, I would be required to pay a £125 fee before any work could be done. This was not made clear to me during the sale, and it felt like a trap. Additionally, I found it very strange that with my last two cars, I encountered the same problem: the front camera stopped working. This raises concerns about the overall quality of the vehicles being sold. It appears that the sales representatives at CarGiant are more focused on making a sale than ensuring customer satisfaction. I feel misled and disappointed by the lack of transparency regarding the warranty and the recurring issues with the vehicles. As a loyal customer, I expected much better service. I urge potential buyers to be cautious about the warranties offered and to do thorough research before making any commitments. My experience has left me questioning whether I will return to CarGiant for future purchases.

Good service by subin

Ibrahim was very helpful. Explained everything in details and was with us during the whole process.

Stephanie was very supportive throughtout the process.. good service

Great customer service.

Excellent service explained everything well

Staff were very friendly and helpful (Koral). Very happy with purchase.

Mo gave a fantastic service and he helped us to choose the right vehicle according to our needs . He answered all our queries.

Good service

Absolutely brilliant. Staff are all so very helpful and especially Tian (I hope I have spelt that correctly). She was friendly, pleasant and nothing was any trouble for her.

Today we just bought a car, the attention was excellent, we want to say thanks to Umut Degirmen for being an attentive person, for being kind and explaining everything to us super well with a positive attitude and smile. Great service!!

The Sales Advisor Umut D, was excellent. He was personable and very knowledgeable about cars. He was able to answer every question and answer us best as possible. He was clear in his explanations and I feel a perfect role model for the company. I say this as it's very hard nowadays to find people commited to customer service and satisfaction.

Excellent service Given as much time as needed and more to explain clearly and understandably Umut is a very polite and professional young man and a credit to his profession

great service