Review summary

CALECIM® Professional receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

No change can been seen.

No change can been seen. The product smells bad, like it’s slightly off. Very expensive for smelly stuff that doesn’t do anything. The smell leads you to wonder from what it’s made from.

DM
Product did nothing for me and it is…

Product did nothing for me and it is difficult to cancel mandatory subscription

Excellent customer service

Excellent customer service answered my email within 24 hours .

I like the eye cream

I like the eye cream, but I had a reaction with the serum.

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All reviews

668 total • Write a review

Showing 71 - 80 of 664 reviews
h
1 out of 5 stars

Beware. Feels like a scam

Will not reply to my emails trying to cancel my subscription. when i log in to my account - there is no subscription to cancel, but they are taking £300 from me every few months - the most recent order has not been received and they will now not reply to any emails - after having replied to them all before . Beware. This feels like a scam. My experience has been that you will not be able to cancel your order and they will stop replying if you ask them to cancel for yo, they will continue to take your money and then stop sending you the orders - all of this has happened to me.

Date of experience: April 10, 2025

AK
5 out of 5 stars

From start to finish it's all good

From start to finish it's all good. From ordering the serum to receiving the serum and using the serum it's all been good. Fairly quick shipping, and seeing subtle improvements in all things anti aging, wrinkles, texture, hyperpigmentation, sagging, and elasticity as time goes on.

Date of experience: April 10, 2025

L
5 out of 5 stars

Great company ..very efficient…..

Great company ..very efficient….. The products are great! Highly recommended…

Date of experience: April 8, 2025

S
5 out of 5 stars

Amazing Customer Service

Amazing customer service! My serum was accidentally shipped without a dropper. Customer service was able to resolve this issue very quickly!

Date of experience: April 7, 2025

A

AN

US

5 out of 5 stars

Totally worth it !

The delivery comes within a week and the product is well packaged . I started using this in January and I am on my second cycle (at 10th week) I have been using it twice per week as per instructions and noticed my hair appears slightly thicker and more voluminous..I am going to continue to use this to ensure I keep getting better results ! Totally recommend trying this out

Date of experience: April 7, 2025

V

Val

US

4 out of 5 stars

The MAC cream just wasn't for me I'm…

The MAC cream just wasn't for me I'm afraid, but absolutely 5 stars for the customer service. I really cannot fault them. Theresa and Johanne were always helpful.

Date of experience: March 31, 2025

C
2 out of 5 stars

Honestly don’t bother..

Honestly don’t bother..used the growth serum for months, zero difference to my fine lines. Bought the MAC cream which is in a jar so obviously even if it would be an efficient formulation with the repeated air and light exposure the growth factors would become ineffective after a short period of time anyway.. not to mention how unsanitary a jar is. The other cream has fragrance (in 2025..) so didn’t even bother with that one. Overall quite an underwhelming experience.

Date of experience: March 30, 2025

AA
1 out of 5 stars

Allergic reaction …

I bought it and when I did microneedleling with it my face got swollen. I got an allergic reaction to it. I had to stop and take a couple of anti histamine pills

Date of experience: March 29, 2025

Jt
1 out of 5 stars

Please consider the cost £501 carefully especially the men vs alternative options

I’ve used Calecim consistently for 4 months, genuinely hoping it would offer a different route from the usual hair loss treatments like finasteride, minoxidil, or PRP. Sadly, it hasn’t worked for me at all. There’s been no improvement, no regrowth — in fact, my hair loss has continued to progress, and not as part of any expected “shedding phase.” At £501, it’s an expensive commitment, and for that price, I was genuinely hoping to see something. I was drawn to it by the idea of stem cell-based science, and the positive YouTube videos — mainly from women showing small amounts of hair growth. Maybe Calecim has some benefit for female pattern hair loss, but for men with androgenic alopecia, I’m not convinced it’s the right option. I’m disappointed and sad, because I went in open-minded and hopeful. But after 3 months, I had to stop — the cost is just too high to justify continuing, especially with no visible change and worsening . Given a hair transplant can cost around £2,000, I now feel I’ve spent a quarter of that on something that gave me nothing in return — and could have put that money towards a more proven solution. I’m sorry to leave a negative review, but I think it’s fair. I feel there’s a risk of marketing preying on insecurities — especially when terms like “stem cells” are used — without enough real-world results for men. This just wasn’t the right option for me, and I hope others weigh it up carefully before investing.

Date of experience: March 27, 2025

H
1 out of 5 stars

Waste of money no results made my skin worse

Don't bother with the calecim eye cream and face cream I haven't seen any results after using it for nearly 6 weeks and the eye cream is load of garbage my under eyes are worse than what they were before. The creams have a really foul smell to them.

Date of experience: March 19, 2025

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