Over a year ago
If I could give them 10 stars I would! Devon and her design team were just amazing. We started this project in Sept 2022. By the time the HOA got their budget in place and gave the greenlight to start... See more
Over a year ago
The equipment was beautiful and professionally installed in a timely manner. The playground is beautiful! GReat job
Your installer did a terrible job by destroying our sidewalk by running heavy machine on top of it. Also your team delivered something heavy not related to our order and was sitting in front of our lawn for three weeks.
While the overall quality of the play equipment seems fine so far, installation was a disaster. We were sent a very unprofessional team that did not have the qualifications that the company said they would. Communication was very poor and we ended up paying to have part of the installation redone by a qualified installer. If you are just buying equipment then you should be okay, but do NOT have them do installation because as soon as there are any problems, they will stop responding to all attempts at communication. We were very disappointed in this company's lack of integrity in dealing with customers.
Love the rug!
Always willing to help.
Based on analysis of 6 reviews rated 1-2 stars for BYO Recreation
“OVER CHARGED for installation”
“The communication once the deal was reached was not professional in timing or style”
“The problems we are having with the PIP have not been addressed and we are not satisfied with the customer service si...”
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BYO Playground is a company specializing in the design, manufacture, and installation of commercial recreation and playground equipment. With a focus on quality, USA-made products, BYO Playground offers a diverse range of playground solutions, site amenities, and safety surfacing tailored to meet the needs of various clients, including schools, churches, childcare centers, parks and recreation departments, homeowners associations, and multifamily properties. The company provides a collaborative approach to playground design, working closely with clients to create customized solutions that enhance play experiences for children. BYO Playground also emphasizes accessibility and safety in all its offerings, ensuring that their equipment is suitable for different age groups and capacities. With nationwide installation services and financing options available, BYO Playground aims to be a comprehensive resource for commercial recreation needs.
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Reviewers consistently report positive experiences with BYO Recreation. Customers often highlight playground, great, equipment, work. A minority mention drawbacks around installation, equipment, company, communication. Overall sentiment is strongly positive with an average rating of 3.7 stars across 24 reviews.
