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    HomeBusiness ServicesBusiness Utility Services Ltd Reviews

    Business Utility Services Ltd

    4.888888888888889 out of 5 stars
    4.888888888888889 out of 5 stars
    4.9
    |Excellent|45 reviews

    TrustScore

    4.9
    4.888888888888889 out of 5 stars
    Excellent
    5 out of 5 stars
    43
    4 out of 5 stars
    1
    3 out of 5 stars
    0
    2 out of 5 stars
    0
    1 out of 5 stars
    1
    45 reviews in total

    Review summary

    Business Utility Services Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    My go to for all my utilities

    My go to for all my utilities. I give them a shout and they just sort everything. Saves me loads of time and effort and ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Extremely dependable and knowledgeable

    I've worked with Gavin for years, extremely dependable with a wealth of knowledge in his field. He will fight tooth and ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    First Class Service

    We have used Gav on a number of commercial sites we look after and also our own premises, he always finds the right deal...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    We have used business utility services…

    We have used business utility services for 5 years and they have always given us excellent advice and great deals on our...

    0
    0
    🔥 High engagement

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    Sally French
    1 reviews
    over 3 years ago
    5 out of 5 stars

    Electricity contract renewal with Business Utility Services Ltd

    Gavin was really helpful explaining the process when we recently had to renew our electricity contract. Aaron got the figures to me really quickly and provided me with a few options to chose from and explained them all in great detail. Would not hesitate to use Business Utility Services Ltd

    Helpful?
    Wrings Transport
    1 reviews
    over 3 years ago
    5 out of 5 stars

    Another excellent service!!

    Another excellent service from Business Utility Services Ltd, we now have 6 electric meters that are looked after by Aaron, Gavin and the team and the level of service is the best I have received. nothing is too big or small and I cannot recommend them enough.

    Helpful?
    Marco Degrassi
    1 reviews
    about 4 years ago
    5 out of 5 stars

    Top quality service for all your…

    Top quality service for all your utility needs

    Helpful?
    Miss hannah west
    1 reviews
    about 4 years ago
    5 out of 5 stars

    Outstanding service from Gavin and his…

    Outstanding service from Gavin and his team, always super helpful, full of knowledge, and get the job done. Always a 10/10 service.

    Helpful?
    George Broadhurst
    1 reviews
    about 4 years ago
    5 out of 5 stars

    10/10 customer service and product, would highly recommend

    Business Utility Services are simply a pleasure to deal with. The team are always friendly, informative but most importantly easy to deal with which is a rare quality to find these days. We wouldn’t use anyone else. Would highly recommend!

    Helpful?
    Preston HFH
    1 reviews
    about 4 years ago
    5 out of 5 stars

    Powering the food bank…

    We contacted the team at Business Utility group after the food bank I run had been trapped in a massively inflated contract with a Brooker. After a long period of getting the supplier to agree to let us leave that is when we contacted B.U.G. After a bad experience with a Brooker it was a great relief once we had found a local trustworthy team and within a couple of hours the team had taken away all the hassle if dealing with the old supplier and and are immediately on with the new supplier. I feel like we have gained a team member and a great resource with B.U.G as they don't just sign u up they stand by you as the service suggest and will help with any upcoming problems should they arrive. Saved us money and taken away a massive burden.

    Helpful?
    Andy Howarth
    1 reviews
    about 4 years ago
    5 out of 5 stars

    First rate customer focused experience…

    First rate customer focused experience with knowledgeable and friendly staff.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Mandy Brown
    1 reviews
    almost 5 years ago
    5 out of 5 stars

    Highly recommend

    I get so many cold calls from companies and I do not like dealing with them but from the start there was something about Lio that made me feel at ease and trust him. Not pushy and very very helpful. Highly recommend this company

    Helpful?
    Bren Powers
    1 reviews
    over 5 years ago
    5 out of 5 stars

    Talked energy and water today with lio

    Talked energy and water today with lio, will be coming very back soon to you guys. They Seem very savvy with making things a bit easier when it comes to looking after the bills. Usually do this myself but these guys seem more than fair for what they are willing to do. Cheers B powers

    Helpful?
    Kirsty Poulter
    1 reviews
    over 5 years ago
    5 out of 5 stars

    Lovely well spoken man extremely…

    Lovely well spoken man extremely helpful highly recommend

    Helpful?
    Beverley Hodgkins
    1 reviews
    over 5 years ago
    5 out of 5 stars

    Lio has been a great help to my…

    Lio has been a great help to my Partners business. He has been very knowledgeable and professional with the service he is providing but most of all, he have been approachable and friendly. I cannot grade him high enough. He has been very useful with our utility services. I hope "Lio the Lion", his colleagues, friends and family keep safe and well in these unprecedented and frightened times.

    Helpful?
    Shareefa
    1 reviews
    about 6 years ago
    5 out of 5 stars

    EXCELLENT SERVICE!

    I wouldn't ever use anyone else now. Absolutely excellent service and really feel looked after. The level of service given is so personal, and Gavin really puts his all into helping. I have never experienced service like this from anyone else. No job is too big for him or too complicated. Thank you for making my life easier :)

    Helpful?
    Lj
    1 reviews
    over 6 years ago
    5 out of 5 stars

    Fantastic service

    Fantastic service, saved us a small fortune and look forward to workign together.

    Helpful?
    Cliff Blythe
    1 reviews
    over 6 years ago
    1 out of 5 stars

    Very Poor Response

    Spoke to Steve Hall about him using the wrong meter number that caused my company a number of problems, when I said he was at fault his words were " I cant be ARSED with this this " then he hung up. Poor response or what Steve Hall has now accused me of lying , Steve if you record your telephone calls please play it back, YOU DID SAY YOU COULD NOT BE ARSED WITH THIS, our conversation was on speaker and two others can confirm his. Yes you did try to get me a deal but all I wanted was my account put back to normal. I know who is lying and its not me.

    Helpful?
    Lynette Moss
    1 reviews
    about 7 years ago
    4 out of 5 stars

    Always a good service

    Always a good service. Prompt response.

    Helpful?
    Peerless Brewing
    1 reviews
    about 7 years ago
    5 out of 5 stars

    Easy to deal with

    Easy to deal with. Good service.

    Helpful?
    G asif
    1 reviews
    over 7 years ago
    5 out of 5 stars

    amazing customer service

    amazing customer service. Gavin Hall understands the dynamics of the energy market and will get the best deal for the customer. Thank you Gav, true business ethics at work keep up the good work.

    Helpful?
    JD
    1 reviews
    almost 8 years ago
    5 out of 5 stars

    Gav's awesome

    Gav's awesome, can go to him for anything, even a little rant to let off steam. He takes fantastic care of his clients and it really shows with all the support and time he has spent looking after our companies utilities. Thanks Gav, your a champ.

    Helpful?
    solebayfishco
    1 reviews
    almost 8 years ago
    5 out of 5 stars

    Fast efficient friendly service

    Fast efficient friendly service. Very knowledgeable with lots of tailor made options and big savings. Great after care and a real person in the UK always available to answer any queries.

    Helpful?
    PJH
    1 reviews
    about 8 years ago
    5 out of 5 stars

    Have done exactly what was needed with …

    Have done exactly what was needed with speed and efficiency throughout. Many thanks!

    Helpful?
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    Business Services