BulkSupplements.com
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The worst service and delivery I have…
The worst service and delivery I have ever experienced by any company. My first order took 3 weeks to arrive, it was prepared in a day or two but took over a week before it was even picked up by the courier. I regularly buy from another supplier in the USA and have never had an order take over a week. For my second order I paid nearly $100 for express delivery: some items arrived after a week, some nearly two weeks and I am still waiting for the rest (over 3 weeks) this last delivery was not even shipped express. Their response is that the express service I paid for is not actually an express delivery, it is just "named" express. They simply do not answer questions and basically say "bad luck". I placed this order and had unknowingly doubled up on some items as the order page is not clear on how many items are in your basket. I sent them an email within a minute of placing this order and they simply said they could not change the order - again, bad luck. I could not review my whole order after it was placed as the "your orders" page only shows a few items and not everything you order. The response over email is slow and they are not interested in helping at all.