Fast, efficient service
Fast, efficient service and good quality timber at very competitive prices delivered with care. A textbook operation from beginning to end. DA
Building Materials Nationwide is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Fast, efficient service and good quality timber at very competitive prices delivered with care. A textbook operation from beginning to end. DA
Ordered 10 sheets of insulation - contacted about some being out of stock but was replaced with a more expensive brand. Delivery was in 3 working days - Can't ask for a better service.
Very poor service all round. All they are interested In is just the sale. Nothing else. For instance. When I bought the bricks, I was told I have to pay for delivery+ VAT £165. I paid. The delivery driver from Knowles Transport Limited came and told me that he had a delivery for me, but he is not coming down my street as his lorry may get damage by the trees. I offered to guide himself down but he refused and took the good away. I got on to Building Materials who, after several call between us. The sales man told me his boss said I have to pay another £195 for delivery. At first I refused, but after we came to an agreement of £177.00 I paid for another delivery today which came this morning. The same driver. This time I offer to off load the bricks on a side street on the main road. The builders here, two men came and helped me to unload 4 packs the driver left the packages at the side of the road and went. I did a pack and a half until a 25 toner lorry driver saw me doing so and helped me with the half remaining pack. He took it to my home and dropped it off for me. I don’t blame building materials so much. But they chose the wrong transport company as it should he been (1) a flatbed truck to take the deliveries (2) a more experienced driver. I received a reply from one of the manager blaming me for not explaining about the transport carriage. But I did! When I told Eddie that the items should come on a flatbed, he said he would see what he could do but can’t make any promises. Please, do not blame the customers for any failings your company make. And the decision comes down from the manager. People like Eddie and just following orders. But don’t lie. My wife and I are not happy;
Matt, who I dealt with at Building Materials was very helpful, gave me a very good price for the product we bought, and it was delivered on time as promised. All in all an excellent service. Tony Flaherty Merseyside Satellite
Everything as ordered when promised at a great price. Exactly what you need to get a project done. Thank you.
I ordered on line, delivered with in two weeks to he correct address, no drama involed.
Great service and very accommodating. Ordering over the phone with Josh Ryan was effortlessly and made it very simple for me to order lost of materials. I will be using this company a lot for future projects.
great services , good prices
Great service would definitely recommend Thanks Will.
Perfect service as always.Thank You.
Professional, providing excellent customer service, fast and on time.
Materials arrived fast. Received a text about the day they would come and they did arrive on that day. Driver was friendly and helpful too. Materials were mix of sand and ballast for making concrete which was great for the job
Great selection of products, efficient staff who went that extra mile to ensure I got what was needed. All round excellent service!
Thank you for quick delivery.
Fantastic customer service fast delivery did everything they could to help brilliant company. Great communication kept me informed of every stage of my order
This is a first class company. Staff are friendly and efficient with excellent product knowledge. Well done Brad.
Dealing for over 4 years and never got disappointed, best prices and staff 5 stars from me. Thanks
Eddie helped get a pallet of bricks out to me within 24 hours, really impressed with the service. Highly recommend!
Ordered a pallet of bricks which were in stock on the website, but were actually not available at the time due to supply issues. Within an hour of me placing the order they called to explain the situation and immediately refunded me. Although they didn't have what I needed, they dealt with it very quickly so I would definitely use again!
Good service as usual
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