Branding Agency INC is a professional marketing and advertising firm specializing in custom logo and web design services. The company provides innovative branding solutions tailored to meet the needs of various businesses, from small enterprises to Fortune 500 companies. Their offerings include logo design, website design, stationery design, social media graphics, and explainer video animations, ensuring clients receive unique and effective branding that enhances their market presence. Targeting entrepreneurs and established businesses alike, Branding Agency INC aims to empower clients by developing distinctive logos that contribute to a strong brand identity. With a commitment to quality and customer satisfaction, the company emphasizes a collaborative approach, providing 24/7 client coordination and a money-back guarantee. By leveraging their extensive experience in the industry, Branding Agency INC helps clients build effective market strategies that resonate with their audiences.
Branding Agency INC receives mixed feedback from its clients, highlighting both strengths and significant concerns. Many customers praise the quality of branding and logo design, noting that certain staff members, like Ethan and Maria, provide excellent service and are attentive to client needs.
However, a substantial number of reviewers express frustration over poor business practices, including unexpected fees for additional services and long delays in project completion. Complaints about unsolicited calls and a lack of responsiveness further tarnish the agency's reputation. While some clients report satisfaction with their final products, others warn potential customers to avoid the agency due to experiences they describe as scams. Overall, the sentiment is mixed, with a notable portion of clients feeling dissatisfied.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 47 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | 1.0 | 1 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 47 most recent reviews.
“I’m confident that my e-commerce website will be amazing when it’s completed”
“Scam artists”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing and Advertising.
| Company | Overall | Legit | Website & app | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.7 out of 5 (good) | 3.3 out of 5 (fair) | — | 47 |
| 3.3 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 2.8 out of 5 (fair) | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.9 out of 5 (good) | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | 2.7 out of 5 (poor) | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: Branding Agency INC is #3 of 5 on overall rating in this group.
47 reviews of Branding Agency INC . Filter by what matters to you.
Contracted for stationary, cards and envelopes with the company logo. After contacting David for over a year, I finally received a box of business cards, and nothing else. Almost $200.00 for a box of cards. Then he just never contated me again. I would suggest that you pay them only COD otherwise, you're not going to get what you paid for.
Well I was told it would take 6 weeks for my website. That was back in July and now we are in October. They could have knocked this out in three weeks if they would just read my emails. They averaged one correction every 9 days. I lost a lot of revenue by not having a completed site. I asked them several times, are you in the U.S., they said California, I’m smarter than this. Every time you speak to them you can barely hear them because it sounds like a call center. When you ask if they are in the U.S. they keep skirting around. Their is a language barrier which makes it tough. They sold me a website, logo, email, and then came back months later and said, oh by the way in order for your website to go live we another $300 for governmental requirements, that was chicken poop. Why they didn’t disclose this upfront as they knew I needed this. I sent them the same email 6 times and they never corrected what I asked. It’s been a miserable journey with them. I will say they put Maria on my project the last 5 days and she was a charm. She followed all instructions of what I wanted and did it in 3 days. The same things I wanted 7 weeks ago, that I been asking for, she done in 3 days. It’s amazing we wasted 7 weeks. Based on my experience I would not use them again. It has been disturbing with the lies, deceit, and time spent on this.
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Polarized pattern: few middle ratings. 64% of recent reviews are 4–5★ and 32% are 1–2★.
Branding Agency INC is a professional marketing and advertising firm specializing in custom logo and web design services. The company provides innovative branding solutions tailored to meet the needs of various businesses, from small enterprises to Fortune 500 companies. Their offerings include logo design, website design, stationery design, social media graphics, and explainer video animations, ensuring clients receive unique and effective branding that enhances their market presence. Targeting entrepreneurs and established businesses alike, Branding Agency INC aims to empower clients by developing distinctive logos that contribute to a strong brand identity. With a commitment to quality and customer satisfaction, the company emphasizes a collaborative approach, providing 24/7 client coordination and a money-back guarantee. By leveraging their extensive experience in the industry, Branding Agency INC helps clients build effective market strategies that resonate with their audiences.
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