Rodgers

Oct 14, 2020

Well I was told it would take 6 weeks…

Well I was told it would take 6 weeks for my website. That was back in July and now we are in October. They could have knocked this out in three weeks if they would just read my emails. They averaged one correction every 9 days. I lost a lot of revenue by not having a completed site. I asked them several times, are you in the U.S., they said California, I’m smarter than this. Every time you speak to them you can barely hear them because it sounds like a call center. When you ask if they are in the U.S. they keep skirting around. Their is a language barrier which makes it tough. They sold me a website, logo, email, and then came back months later and said, oh by the way in order for your website to go live we another $300 for governmental requirements, that was chicken poop. Why they didn’t disclose this upfront as they knew I needed this. I sent them the same email 6 times and they never corrected what I asked. It’s been a miserable journey with them. I will say they put Maria on my project the last 5 days and she was a charm. She followed all instructions of what I wanted and did it in 3 days. The same things I wanted 7 weeks ago, that I been asking for, she done in 3 days. It’s amazing we wasted 7 weeks. Based on my experience I would not use them again. It has been disturbing with the lies, deceit, and time spent on this.