Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 711 - 720 of 996 reviews
ax
5 out of 5 stars

This took all the stress out of…

This took all the stress out of searching for cancellations. I booked a test five weeks earlier, and I barely had to do anything!

Date of experience: April 16, 2025

LB
5 out of 5 stars

Fantastic Experience – Super Easy Booking!

I had an amazing experience using the Booking Test app. It made finding available test slots incredibly quick and stress-free. The app was super easy to navigate, and within minutes I found a test that worked perfectly for me. The booking process was smooth and hassle-free from start to finish. Highly recommend it to anyone who wants a fast, reliable way to book a test. Five stars!

Date of experience: April 15, 2025

xq
5 out of 5 stars

I kept missing available slots when…

I kept missing available slots when searching manually. This secured a test for me seven weeks earlier, and I didn’t have to do a thing!

Date of experience: April 15, 2025

ds
5 out of 5 stars

The waiting times were horrible

The waiting times were horrible, but this saved me from waiting months! Got a test six weeks earlier, and it was the easiest process ever.

Date of experience: April 15, 2025

zs
5 out of 5 stars

I was tired of constantly checking for…

I was tired of constantly checking for cancellations and always being too late to book one. Then I tried this service, and it was a complete game-changer! I got multiple alerts about earlier test slots, and within days, I secured one that fit perfectly into my schedule.

Date of experience: April 15, 2025

EA
1 out of 5 stars

I’m not happy because I joined you…

I’m not happy because I joined you because I wanted to change my test center from Heysham to Bedford. However after I had managed to get my test center changed to Bedford by my own effort , you guys had just change it again to Heysham, how can you do this to me, if you have any means kindly revert this as soon as possible

Date of experience: April 15, 2025

CJ
5 out of 5 stars

Really happy with this service

Really happy with this service. I was able to get an earlier test date quickly, and the process was easy.

Date of experience: April 15, 2025

N
2 out of 5 stars

Disappointed

Really gutted because I wanted to leave a good review, but unfortunately bookdrivingtest.co.uk haven’t responded to me, even after I emailed them and gave it a few days. They took £69, and they also charged us twice. (For context, I’m trying to help my partner get an earlier test.) They didn’t make it clear that you needed to have a test already booked before paying the £49. My partner also paid £49, so they ended up taking £98 from us. How did they not notice two separate payments under the same details? I’ve kindly asked for a refund but haven’t heard anything back, so I had no choice but to raise a dispute with my bank. The status has been stuck on “we’re verifying your details in the next 24 hours” for over three days now. Honestly just really disappointed. Also found out they’re based in Abu Dhabi, which is a bit odd.

Date of experience: April 15, 2025

YB
5 out of 5 stars

Best 💯

Best 💯 I got an early date with bookdrivingtest.co.uk.

Date of experience: April 15, 2025

TP
5 out of 5 stars

I was able to get

I was able to get an earlier test date quickly. The process was smooth and hassle-free. Very reliable service.

Date of experience: April 15, 2025

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