Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 651 - 660 of 996 reviews
S
1 out of 5 stars

Zero stars, total con…

I would give zero stars if it were possible. Instead of bringing forward the date to one of my preferred test centres, my test date has been moved backwards by 1hr at the same test centre. Contacted customer service 1 week ago and nothing. What a con do not waste your money!

Date of experience: April 22, 2025

M
1 out of 5 stars

Please do not book through this…

Please do not book through this company. It’s an absolute scam. Took my money, they called me to pretend to help me with a driving test and then never heard from them again. Please believe me when I say do not use this company. I’m now left without a test date for my son and £200 worse off!!

Date of experience: April 21, 2025

O
4 out of 5 stars

Improved Experience

I paid for their premium for automatic booking and was told that my account would be activated within 24hrs, it’s over a week now and I still haven’t had my automatic booking activated nor have I gotten any cancellation. Update (22/04/2025) Received a call from a lady that works in the company who really knows what she was doing and have managed to sort out my account.

Date of experience: April 21, 2025

TC
5 out of 5 stars

No stress

No stress, just relax

Date of experience: April 21, 2025

RW
1 out of 5 stars

Fake

Fake. Purchased their products and got my DVSA account blocked multiple times. Do not purchase. I asked for a refund a month ago and no response!

Date of experience: April 21, 2025

DE
1 out of 5 stars

Definitely a scam signed up to the…

Definitely a scam signed up to the service and got given a test slot notification which didn’t exist and then the app basically told me if I don’t buy auto booking then it won’t work which I then brought and after the “ 24 hour verification process “ it told me I didn’t have a test booked at all which I definitely did I raised a dispute and emailed the customer service to my surprise there was no response and the panel kicked me off and wouldn’t let me log in I will be raising a dispute with my bank and the 5star reviews after a some research on my part are all linked and seem to be coming through in groups almost like there automated by the owner of this company I just find it quite strange how all of these people magically post a review at the same time on the same day for date experience almost a month before . Company is a SCAM DO NOT PURCHASE

Date of experience: April 21, 2025

NG
5 out of 5 stars

The process was so quick and easy

The process was so quick and easy! I got an earlier test date without any hassle. Highly recommend this service.

Date of experience: April 20, 2025

SW
5 out of 5 stars

Quick and easy process

Quick and easy process. Got my test moved forward effortlessly.

Date of experience: April 20, 2025

RE
5 out of 5 stars

Fast and very convenient

Fast and very convenient. The notifications were quick and helpful. I didn’t have to keep checking the site over and over. I was able to just relax while they found an earlier test for me.

Date of experience: April 20, 2025

LP
5 out of 5 stars

Efficient and hassle-free

Efficient and hassle-free! I booked an earlier test date easily.

Date of experience: April 20, 2025

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