Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

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DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

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Showing 581 - 590 of 996 reviews
C

Pleasantly surprised!

Even though I was unsure about the inability to contact customer services via telephone, and was concerned it might be a scam site (there are a lot!) I was relieved and pleased to find that the company did find me a test date, quite rapidly! Thank you!

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GT

A fast and easy solution to book an

A fast and easy solution to book an earlier test date. I’m glad I used this service. Highly recommended!

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FC

Everything worked exactly as promised

Everything worked exactly as promised. I signed up, and within days I had several date options to choose from. It saved me a lot of time and stress. I’d definitely use it again if I had to.

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AL

The team made it easy to book a sooner

The team made it easy to book a sooner test date, and the entire process was smooth. Definitely recommend this service.

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TW

Fast

Fast, efficient, and reliable. Perfect for rescheduling your test!

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AH

Avoid!!!

Avoid!!!! I would rate zero but they were very prompt at taking payment and a polite administration confirmation. I would not advise use of this Company. I paid £19 to search for dates and then £49 for the auto-booking service. I head nothing from the Company other than confirmation of the test centre/dates. My son registered with test app and on one particular day got many options released for his preferred test centres and dates. Lost total confidence. Could not afford to wait!! I heard nothing at all from Book Driving Test. We managed to book one test via DVSA later that day. Paying for a service which was not there! I have written to cancel the service and request refund so far received a standard response and around how busy they are .. £70 for nothing! Im still waiting for the requested refund.. happy to lose the £19 registration and notification but the £49 for them to book ‘no’ the service is not there ! A rip off!

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AB

Total Scam

I took the 50 pound package for booking an early driving test. The website said 99% success rate in 30 days or money back if there is no success. 2 months in, there is no success and every email I’ve sent for refunds have met dead ends. This is a total scam, I’d implore folks to not fall for their claims of 99% success or refunds.

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JS

Very impressed with how efficient

Very impressed with how efficient this was. I didn’t expect to find a slot so quickly, but I was pleasantly surprised. Everything was clear, easy to understand, and the updates came through right away. Highly recommend.

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MM

Beware the small print

Booked the £19 package. They did indeed find a test within 6hrs! Problem is the notification arrived at 2am. Even if we had been awake, would never have had the time to input details, site does not allow to save or auto book unless you pay for the upgraded £49 option. Clever wording, thus not in breach of terms. As scams go, quite well thought out.

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TM

I couldn’t believe how quickly I was

I couldn’t believe how quickly I was able to book an earlier test date! The service was fast, simple, and reliable.

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