Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

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IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

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DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

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DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

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Showing 571 - 580 of 996 reviews
MC

Very efficient

Very efficient. I was able to change my test date quickly.

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EG

Very happy with the service

Very happy with the service. My test was moved up without issues.

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C

they are very good

they are very good

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AF

I have paid both the £19 & £49

DO NOT USE THESES RIP YPU OFF. I have paid both the £19 & £49, yet my account is still being verified even after the supposed 24hrs. I can not access any test dates. No contact numbers on the site very poor customer service PLEASE DO NOT USE THESE PEOPLE. THEY DO NOT INFORM YOU IF INFO IS MISSING AND ONLY REPLY TO EMAILS LATE AT NIGHT NO PHONE NUMBERS. IF YOU WANT TO BOOK A TEST GO ON THE GOV.UK WEB SITE AT 6AM MONDAYS AND BOOK ONE THEN USE TEST SHIFT TO CHANGE THE DATE. ITS CHEAPER AND MUCH BETTER THAN THIS RIP OFF SITE.

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D

Excellent service and found a test straight away

Excellent service and found a test within 24 hours. communication was amazing and would highly recommend this service

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AN

Had notification of a test come through…

Had notification of a test come through but it was already gone by the time I’d seen it and was charged £19. Upgraded to the automated service for £49 and I’m seeing earlier dates come up on testi app but the automated service is not booking them Feel like I’ve wasted £68 here!!! 🥲

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EF

Thanks to bookdrivingtest

Thanks to bookdrivingtest, I was able to find a much earlier test date. The entire process was smooth and easy, and I highly recommend this service to anyone looking to reschedule.

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BW

I was under pressure to get my license

I was under pressure to get my license quickly for a new job. This service found a perfect test slot in no time. I didn’t expect it to work this well, but it absolutely delivered beyond expectations.

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OW

I was able to change my test date

I was able to change my test date easily. The service was quick, reliable, and very convenient. Great experience!

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TD

Very happy with the service

Very happy with the service! I was able to get an earlier test date with ease. So simple and fast!

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