Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was Β£45 on top of Β£20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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Showing 181 - 190 of 996 reviews
A
5 out of 5 stars

Very user-friendly and efficient

Very user-friendly and efficient. Great support if you need help.

Date of experience: June 15, 2025

LL
5 out of 5 stars

Super efficient

Super efficient. I didn’t have to do anything after signing up they handled it all.

Date of experience: June 14, 2025

AF
5 out of 5 stars

Perfect solution for learners

Perfect solution for learners. It does all the searching while you focus on practice. I had a better date in just three days.

Date of experience: June 14, 2025

TG
5 out of 5 stars

Everything was done automatically

Everything was done automatically. I got a message when a better date was available, and it was booked without me even needing to confirm anything. So convenient!

Date of experience: June 14, 2025

DC
5 out of 5 stars

Found a better test time in just two

Found a better test time in just two days.

Date of experience: June 14, 2025

MB
5 out of 5 stars

Really smooth process

Really smooth process. Took all the hassle out of rebooking.

Date of experience: June 14, 2025

AT
5 out of 5 stars

Best decision I made

Best decision I made. I didn’t have to search for cancellations the system did it all while I focused on lessons.

Date of experience: June 14, 2025

CR
5 out of 5 stars

I thought I’d be waiting months

I thought I’d be waiting months, but I got an earlier slot in just days. The process was smooth and professional.

Date of experience: June 14, 2025

DH
5 out of 5 stars

Was really tired of checking the DVSA

Was really tired of checking the DVSA site with no luck. This did the job much faster and with no effort from me. Very helpful!

Date of experience: June 14, 2025

CB
5 out of 5 stars

Great solution for moving your test

Great solution for moving your test sooner. Simple and effective.

Date of experience: June 14, 2025

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