I had a great experience at BLS
I had a great experience at BLS. Ishneet was very professional and friendly. She provided me with detailed and step by step guidelines on my process.

BLS International Services Ltd. receives overwhelmingly positive feedback, with many reviewers praising the quality of service and the helpfulness of the staff. Customers frequently highlight their experiences as quick and efficient, noting that staff members like Mukil, Premkumar, and Baljeet provide exceptional support throughout the passport renewal process. The overall sentiment reflects satisfaction with the service provided, as many express gratitude for the assistance received. However, some complaints arise regarding staffing levels, with a few customers mentioning long wait times due to being under-staffed, which can lead to delays. Despite these concerns, the majority of reviews emphasize a positive experience, showcasing BLS International as a reliable choice for passport services. Overall, the sentiment is predominantly positive.
6 months ago
Good Service by Harry- was very polite and helpful
6 months ago
She really good job she is name jiya
6 months ago
Really vulgar services that BLS providing in Pakistan and playing with future of students!
6 months ago
Please improve your services by keeping agent mafia away.
I had a great experience at BLS. Ishneet was very professional and friendly. She provided me with detailed and step by step guidelines on my process.
Excellent customer service and support from Jisha Joy.
I had a very smooth and pleasant experience at the BLS office thanks to the assistance of Neha. She was professional, patient, and extremely helpful throughout the process. Neha took the time to answer all my questions clearly and made sure I understood every step. Her friendly attitude and attention to detail made the whole experience stress-free. I truly appreciate her support and would highly recommend this office and Neha’s services to anyone needing help with their application or documentation.
Bls Regina services were excellent. I came around 300km away to process my application. Mr. PREM KUMAR is a very highly professional. Experience was fantastic. He is very soft spoken and helpful beyond the limits. Highly recommended. Take their premium lounge services and have a relaxing experience
Neha been very polite and excellent customer service
Nice and excellent employee No harsh words Kindly Calm And mostly very helpful for indian peoples Overall very Excellent services
I had a very disappointing experience at the BLS International office in Montreal while applying for a Police Clearance Certificate (PCC), despite having a fully completed application. On my first visit, my application was rejected for reasons that were frankly unreasonable. Although the form was correctly filled out, I was told to include "non-mandatory" information or risk the application getting stuck. This contradicts the form’s own guidelines. They also refused my hydro electricity utility bill as an address proof because it wasn’t “5–6 pages long”, which is nowhere mentioned as a requirement. Instead, they suggested I pay around $200 for their form-filling service—something that felt more like a sales push than actual assistance. On my second visit, I came as a walk-in, which the official BLS website says is allowed. However, the staff at the desk openly stated multiple times, “We don’t care about walk-ins,” and made it clear that they would only attend to those with appointments. I waited over three hours, asking politely multiple times for them to just take a quick look at my application, which was 100% complete. When they finally looked at it, it took all of five minutes to process—confirming that my request could easily have been accommodated earlier. Most frustratingly, nowhere on the website does it mention that walk-ins will be treated with lower priority or only “if there’s time.” This needs to be clearly stated so people aren’t misled or left waiting for hours in hope of basic service. The staff were unhelpful, dismissive, and unwilling to listen—even when spoken to respectfully. The disconnect between what the BLS website claims and how the Montreal staff operate is frustrating and unprofessional.
I had a really nice experience from the BLS office. They are really welcoming and polite to the counters. Especially the staff who helped me her name is kinjal.. she handle everything in a professional way and guided me through the proper procedure. Excellent experience.
Baljeet helped my father with his passport renewal very professionally and courteously.
Excellent experience with Baljeet singh… He is such a excellent employee… With great knowledge…
Tuve que desplazarme a Madrid desde Valencia para realizar el trámite del visado ya que no me daba suficiente confianza mandar mi pasaporte por internet, ni estaba suficiente bien explicado. Me surgieron un par de problemas pero la chica que me atendió me ayudó muy bien, fue muy amable
Jawaher is one of the best customer service Thnx
Excellent service. Everyone was reqlly nice. The security guard understood my dilemma and gave me premium lounge upgrade so that i could finish my work that day itself. And then Soniya scanned my documents and found an error. She very calmy helped me fill it out again so that i dont have to come another day. I would recommend this to everyone. Ask for Soniya
Nice and efficient and friendly service
Jayesh Patel Ji had been super helpful, kind, and supportive to us in submitting our kid's OCI application in BLS Montreal office. He made the process really simpler and minutely verified all the documents. Thank you so much Jayesh Ji.
Very helpful.
Service at the embassy is very poor and slow There should be online system for this as it is very time consuming and inconvenient for us to travel here and wait as we have to get back to work I suggest you take action on this for providing good service to us . 2 counters are empty out of 4 at the embassy for verification.
اشكر الموظفه كاونتر ١٦ نسيت اسمها بس عائلة الواصل الله يرزقها من فضله وذو امانه واحترام وسرعة تنفيذ اشكرها خصيصًا لتعاونها واحترامها واشكر الطاقم كاملًا
Alhanouf Aleisa was great and helpful
الموظفه الهنوف والنعم اخلاق و ابداع بالتوفيق
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BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.
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