BHG Financial

4.9 out of 5 stars
4.9
Excellent60 reviews

TrustScore

4.9
4.9 out of 5 stars
Excellent
5 out of 5 stars
57
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
1
60 reviews in total

Review summary

BHG Financial is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great Loan Process Facilitated by Finance Manager Chris Jordan

Finance Manager Chris Jordan made the loan process easy, fast and stress free. Chris is knowledgeable, helpful, articul...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My contact with BHG Financial

Upon initiating contact with BHG Financial regarding a loan, I was connected with Chris Jordan. He and his team exhibite...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super helpful and pleasant.

Liz answered all my questions and made the process super smooth. She provided multiple different loan avenues and her gu...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The customer service is excellent and…

The customer service is excellent and every question was addressed.

0
0
🔥 High engagement

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rick castillo
rick castillo
1 reviews
3 months ago
5 out of 5 stars

Adrienne Minor was very professional…

Adrienne Minor was very professional about the whole process of getting a loan and answered every question I had to give and was very patient.. I would definitely like doing business with her because everything about the loan process went smooth and I felt very comfortable about getting the answers I needed to figure out what was best.. I appreciate you working with me and helping me on this journey.. 10/10 definitely

Helpful?
Jill Ireland
Jill Ireland
1 reviews
3 months ago
5 out of 5 stars

Nate was great

Nate was great. Thank you Nate and BHG

Helpful?
3 months ago
5 out of 5 stars

Easiest Loan process ever!

It was amazing working with everyone involved. Erika was very thorough and even offered to give me various different loan amounts with all the details. The whole process was painless and easy with guidance throughout. In the future if I ever needed another loan I will make sure to go through them.

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Mario Acosta
Mario Acosta
1 reviews
3 months ago
5 out of 5 stars

Great Experience with BHG

Joe Rodriguez was fantastic. He was responsive, transparent, and clear with his support. The entire process from start to finish was simple and clear. BHG made us feel valued and were honest with us. They put us at ease and explained the benefits of the options they were offering. I really enjoyed the fact that we never felt pressured or like they were trying to oversell to us. Thank you for your time, support, and the options you have provided us.

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JB
JB
1 reviews
3 months ago
5 out of 5 stars

Mr Beauchamp

Mr. Lawson was extremely knowledgeable and helpful in working through my loan options. He and BHG made acquiring a personal loan quick and easy. Highly recommended.

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3 months ago
5 out of 5 stars

easy process, great service

Frank DeLorio was very polite, profressional, and helpful. He made the process of refinancing my loan easy.

Helpful?
3 months ago
5 out of 5 stars

BHG Financial is Top Notch

Chance Bradley at BHG Financial was professional, patient, and transparent. The process — especially pre-approvals — was quick, simple, and painless. Highly recommend!

Helpful?
Zac
Zac
1 reviews
3 months ago
5 out of 5 stars

Very easy to work and communicate with!

Very easy to work and communicate with!

Helpful?
Larrylive.com
Larrylive.com
1 reviews
3 months ago
5 out of 5 stars

Customer service

Dan Roger’s contacted me. He was very thorough in his explanation and allowed me to ask questions as needed. He is obviously very knowledgeable and clearly identified what the next steps in the process would be. He followed up as appropriate! Thank you Dan

Helpful?
3 months ago
5 out of 5 stars

Adrienne Minor provided white glove…

Adrienne Minor provided white glove service. She walked me through every step and always answered the phone when I called. Top tier!

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3 months ago
5 out of 5 stars

Great experience…

The process to get a much needed loan to pay off some debt, help our daughter with a wedding and putting in a sprinkler system for our farm was super easy and very quick. In particular our loan officer Elizabeth George was so helpful, answered any questions quickly and professionally and made the whole process simple and stress free! I would definitely recommend BHG for any financial needs.

Helpful?
Selina Routh
Selina Routh
1 reviews
3 months ago
5 out of 5 stars

Good communication

Good communication, friendly and easy process

Helpful?
Clarence Lee
Clarence Lee
1 reviews
3 months ago
5 out of 5 stars

Erika Garcia was a pleasure to work…

Erika Garcia was a pleasure to work with on this loan. She was able to explain each of my options in a concise manner and clarified my options.

Helpful?
Alan
Alan
1 reviews
3 months ago
5 out of 5 stars

Bryce Lilly and Brett Axelson answered…

Bryce Lilly and Brett Axelson answered every question I had and walked me through the entire process. It took a little over 2 weeks from start to finish. I was notified via email today that funding would take place today via ACH and that I should see the funds in a day or two. I highly recommend BHG Financial.

Helpful?
Sandra
Sandra
1 reviews
3 months ago
5 out of 5 stars

Frank was very prompt and courteous.

Frank was very prompt and courteous.

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Stephanie
Stephanie
1 reviews
3 months ago
5 out of 5 stars

Austin was very helpful

Austin was very helpful, explained everything very clearly, and made the entire process very smooth. I would highly recommend him and BHG.

Helpful?
TV
TV
1 reviews
3 months ago
1 out of 5 stars

My experience with BHG has been quite…

My experience with BHG has been quite negative. When my initial application was taken, BHG was responsive for the first few days. After that, it was hard to get in contact with any of the loan officers, especially the one who initially took my application. I called BHG and was told that a loan officer or manager would call me back, but no response. Due to the negative experience I’ve had with BHG, I decided to post an honest review about their lack of communication and customer service skills. I was even asked to remove any names from my review even though a majority of the other reviews on here about BHG include personal names. Please check those out as it clearly goes against this company’s guidelines.

Helpful?
3 months ago
5 out of 5 stars

The fast application process

The fast application process, as well as, the informative and responsive human interaction was excellent. They have many tools available to help reach your financial goals.

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Brittany
Brittany
1 reviews
3 months ago
5 out of 5 stars

Quick and easy process! Thanks Chance!

Chance did a great job explaining my options and making sure all my questions were answered! Made it a smooth process from start to finish. Thanks Chance !

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3 months ago
5 out of 5 stars

Highly Recommend

I have used BHG twice now and they are one of the best financial institutions to work with. Straightforward explanations, easy to understand, and stands by what they promise. They actually reached out to me to get me a better (lower) rate on my current loan, so they really do have the best interests of their clients in mind.

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