BHG Financial

4.9 out of 5 stars
4.9
Excellent60 reviews

TrustScore

4.9
4.9 out of 5 stars
Excellent
5 out of 5 stars
57
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
1
60 reviews in total

Review summary

BHG Financial is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great Loan Process Facilitated by Finance Manager Chris Jordan

Finance Manager Chris Jordan made the loan process easy, fast and stress free. Chris is knowledgeable, helpful, articul...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My contact with BHG Financial

Upon initiating contact with BHG Financial regarding a loan, I was connected with Chris Jordan. He and his team exhibite...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super helpful and pleasant.

Liz answered all my questions and made the process super smooth. She provided multiple different loan avenues and her gu...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The customer service is excellent and…

The customer service is excellent and every question was addressed.

0
0
🔥 High engagement

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Kenneth James
Kenneth James
1 reviews
3 months ago
5 out of 5 stars

Jessica Santiago provided excellent…

Jessica Santiago provided excellent service and the experience was great.

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VEV
VEV
1 reviews
3 months ago
5 out of 5 stars

Personalized options with trust

Jessica Santiago was very helpful and flexible as I negotiated the options that would work best for me. She built trust with me, which I appreciated and found remarkable.

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TDog
TDog
1 reviews
3 months ago
5 out of 5 stars

Highly recommend

Mike Williams was terrific through the entire process.

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jason rowland
jason rowland
1 reviews
3 months ago
5 out of 5 stars

Process was easy

Process was easy, the rep was very responsive, super friendly and kept me up to date. Very satisfied!

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3 months ago
5 out of 5 stars

BHG Experience

My initial phone contact was with Brock Altland. Brock was very informative, polite and explained the entire process doing the application process. The process for approval went smoothly and easy. Afterwards, I was then handed over to Jessica Santiago. Jessica was amazing as well. Any questions about the contract, term, payments, etc was patiently explained. Jessica even stayed after hours to ensure I was confident and comfortable with the loan. Awesome customer service! Appreciate them both!

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3 months ago
5 out of 5 stars

I must admit I was very skeptical about…

I must admit I was very skeptical about BHG initially. I read a lot of mixed reviews online and was a little hesitant. Then I met Jessica Santiago who quickly put me at ease answered all my questions and gave me time to make my decision. She ended up helping with a deal I couldn’t imagine. I definitely recommend Jessica MLK

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Amy Everitt
Amy Everitt
1 reviews
3 months ago
5 out of 5 stars

Jessica was knowledgeable and easy to…

Jessica was knowledgeable and easy to work with. I highly recommend BHG services!

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Don Bosse
Don Bosse
1 reviews
3 months ago
5 out of 5 stars

We had a great experience with Jessica…

We had a great experience with Jessica Santiago!!! She was extremely helpful and knowledgeable about the process and was patient with all of our questions.

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Richard Price
Richard Price
1 reviews
3 months ago
5 out of 5 stars

A True Professional Who Puts Clients First

I had the pleasure of working with Jessica Santiago on a personal loan, and I cannot recommend her highly enough. She was clear, professional, and—most importantly—patient as I worked through my many questions. As someone who works in lending myself, I tend to scrutinize every detail. Jessica not only met that standard but exceeded it. She operates with a level of professionalism and care that makes you feel confident you are in good hands. What stood out most was her ability to educate and provide full transparency throughout the process. Jessica is not just a lender; she is an advocate for her clients, ensuring their best interests are protected while guiding them toward their goals. It was a true pleasure working with her, and I believe anyone would benefit from her expertise, patience, and dedication.

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Santos Campos
Santos Campos
1 reviews
3 months ago
5 out of 5 stars

Great Customer Service

The team made the process very seamless. Great communication and very patient when I asked questions

Helpful?
Crazy Snake
Crazy Snake
1 reviews
3 months ago
5 out of 5 stars

BHG financial came through when I…

BHG financial came through when I needed it the most they helped me carve a new path to financial freedom when others wouldn’t give me a second look. I will forever be grateful for their trust and help.

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John Lukeivic
John Lukeivic
1 reviews
3 months ago
5 out of 5 stars

Jessica Santiago was outstanding to…

Jessica Santiago was outstanding to work with very easy process also took the time to really walk us through every aspect and choose what best fit us. She was awesome!!!

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Alex Florez
Alex Florez
1 reviews
3 months ago
5 out of 5 stars

Robert Stanable very informative and…

Robert Stanable very informative and helpful

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Shawn Bird
Shawn Bird
1 reviews
3 months ago
5 out of 5 stars

Excellent experience

Excellent experience! Very straightforward process and fast approval

Helpful?
Jean Player
Jean Player
1 reviews
3 months ago
5 out of 5 stars

100 % truthful !!!!

I have received offers from BHG for years. I never believed the offers. After the first phone call, I was so at ease. I was skeptical but they were true to their word. Amazing company. Easiest loan ever!!!

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VA
VA
1 reviews
3 months ago
5 out of 5 stars

My experience working with the team

From the very beginning, my main point of contact was Colin Crotty, and I couldn’t have asked for a more helpful and friendly guide throughout the process. Even after I declined the offer multiple times, Colin remained patient and committed to helping me find the option that truly fit my needs. He was consistently responsive and stayed by my side all the way through to the final documentation. I’m certain that without Colin’s support, I would have given up early on and missed out on this opportunity.

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