BHG Financial

4.9 out of 5 stars
4.9
Excellent60 reviews

TrustScore

4.9
4.9 out of 5 stars
Excellent
5 out of 5 stars
57
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
1
60 reviews in total

Review summary

BHG Financial is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great Loan Process Facilitated by Finance Manager Chris Jordan

Finance Manager Chris Jordan made the loan process easy, fast and stress free. Chris is knowledgeable, helpful, articul...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My contact with BHG Financial

Upon initiating contact with BHG Financial regarding a loan, I was connected with Chris Jordan. He and his team exhibite...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super helpful and pleasant.

Liz answered all my questions and made the process super smooth. She provided multiple different loan avenues and her gu...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The customer service is excellent and…

The customer service is excellent and every question was addressed.

0
0
🔥 High engagement

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ALICIA FOSTER
ALICIA FOSTER
1 reviews
3 months ago
5 out of 5 stars

Stress-free Loan Process

I recently completed a loan through BHG Financial, and I had the pleasure of working with Jessica Santiago as my finance manager. Jessica made the entire process easy to understand and stress-free. She took the time to carefully explain everything without ever being pushy, which I truly appreciated. Her professionalism, patience, and clear communication made all the difference. I highly recommend BHG Financial, and if you have the chance to work with Jessica, you’ll be in great hands!

Helpful?
tony souto
tony souto
1 reviews
3 months ago
5 out of 5 stars

Great Experience through all the entire…

Great Experience through all the entire process , from the first customer service phone call to the funding department. The effective and honest communication with BHG Senior Financial Manager Jessica Santiago was outstanding. Thank You

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Double G
Double G
1 reviews
3 months ago
4 out of 5 stars

Process/Terms

The process overall was smooth. Not really exactly what was offered from the beginning based on terms offered. They did work a bit with me I feel there could have been things done a little better. The disembursemnt was pretty easy. And the needed paperwork submission was easy too

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Bob
Bob
1 reviews
3 months ago
5 out of 5 stars

Easy process and knowledgeable staff

Easy process and knowledgeable, helpful staff.

Helpful?
MG
MG
1 reviews
3 months ago
5 out of 5 stars

Loan options

Easy to apply all terms laid out very easy process. Customer Service followed up with your amortization of the loan and how you can prepay down your loan if you want to pay it off. What great is you can get up to 10 year loan to keep payments lower. But if you want to can make extra payments to pay it down. They will throughly explain everything to you and there rates similar to my bank. So why not try them

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Dennis
Dennis
1 reviews
3 months ago
5 out of 5 stars

Convenient payment method

Once I was able to verify what information was needed to show my earnings for my independent contracting work, the process was fast and easy. BHG provides breathing room for paying back their loan.

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Harry Bryan
Harry Bryan
1 reviews
3 months ago
5 out of 5 stars

My finance manager

My finance manager, Jessica Santiago, made the process seamless and easy to navigate through. She is very knowledgeable of the services and products and extremely professional.

Helpful?
3 months ago
5 out of 5 stars

Austin was thorough in explaining the…

Austin was thorough in explaining the loan details to me, including the contingencies.

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Dan Ferkovich
Dan Ferkovich
1 reviews
3 months ago
5 out of 5 stars

Adrienne was fantastic to work with

Adrienne was fantastic to work with. She showed patience with some of our slow responses but she was very quick to respond when I had questions or to move to the next step of the application process. She also was very friendly and informative so we knew all of our options. The terms of the loan was a positive as well. Simple and easy to apply for the loan and quick response of approval!

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Kathryn Town
Kathryn Town
1 reviews
3 months ago
5 out of 5 stars

Liz was a dream to work with

Liz was a dream to work with. She made understanding the process clear and easy. She did regular check ins to ensure things were going smoothly.

Helpful?
Anonymous
Anonymous
1 reviews
3 months ago
5 out of 5 stars

Very efficient

A wonderful experience. Time is a cherished commodity and I’m grateful the BHG Financial experience was professional, efficient, and respectful at every step of the process.

Helpful?
Pat
Pat
1 reviews
3 months ago
4 out of 5 stars

Very swift approval process

Had a very good overall experience. Got all my questions answered in timely manner.

Helpful?
3 months ago
5 out of 5 stars

First of all

First of all, I can't thank Dan Rogers enough for his professionalism and strong customer service. I was hesitant when applying for the debt consolidation loan but my experience from start to finish exceeded my expectations. When Dan called me, I immediately felt at ease. He provided me with all of my options and listened to my concerns. I appreciated that he was not judgmental and not pushy. His willingness to help me is what stood out about Dan. Like I shared with Dan, I had been praying about how to manage my debt and thankfully God answered my prayers. I couldn't believe the ease of the process. Dan's follow through and communication made me trust the process. Thank you Dan and BHG Financial for giving me the opportunity to consolidate my credit card debt by approving my loan. Overall, I rate my experience 5 out of 5. I would highly recommend your company to all of my friends and family.

Helpful?
M. Lemieux
M. Lemieux
1 reviews
3 months ago
5 out of 5 stars

Simplified debt to build savings and reduce stress...

My wife and I were looking to consolidate multiple debts into a single, simple payment to help us free up cash that we could use to rebuild our savings and pay off our debt faster. We had the pleasure to work with Jessica Santiago at BHG Financial and she showed us what was possible and gave us the information we needed to make the right decision for our family. She was supportive and helpful without being pushy. We're thrilled with the outcome and the service we were provided and we highly recommend BHG Financial to anyone that, like us, wants to simplify their finances.

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3 months ago
5 out of 5 stars

Great customer service -Jessica Santigo is was I was working…

Jessica Santigo is who I was working with - She was very patient and answered all of my questions. She never made me feel like she was rushing to finish up the calls - instead made me feel like she genuinely cared and wanted to make sure I understood the process.

Helpful?
3 months ago
5 out of 5 stars

A very pleasant experience.

Chance Bradley was very polite and professional. In addition, his responsiveness to our questions was top notch. He really made the process seamless.

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3 months ago
5 out of 5 stars

My experience with Chris Jordon was…

My experience with Chris Jordon was exceptional. He explained everything in detail as questions very helpful on everything highly recommend.

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Nimia Marquez
Nimia Marquez
1 reviews
3 months ago
5 out of 5 stars

Outstanding Financial Guidance

Nate Paller was outstanding throughout my loan process. He guided me step by step, explained everything clearly, and made the entire experience smooth and stress-free. His professionalism, patience, and knowledge were exceptional, and I felt supported the whole way through. I truly appreciate his dedication and highly recommend his service!

Helpful?
Lisa Nichols
Lisa Nichols
1 reviews
3 months ago
5 out of 5 stars

Jessica Santiago rocks!

Jessica Santiago is my acct manager. She is smart, professional, efficient and effectively helped me to secure a loan that I needed. Thank you, Jessica! You rock!

Helpful?
AJ Jelks
AJ Jelks
1 reviews
3 months ago
5 out of 5 stars

Jessica Santiago

Jessica Santiago was a pleasant and very knowledgeable person to work with. All items were thoroughly discussed acquiring a true understanding of what all was about. Her ability to relate to an individual is outstanding.

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