Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
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berkfieldhome.comAll reviews
1,000 total • Write a review
Showing 701 - 710 of 996 reviews
M
Do not recommend
Just finished putting up a 3 drawer 1 door Smoked oak sideboard. Instructions were awful leaving us to count the holes in a piece to figure out which side or shelf etc it was. Once fully assembled it was rickety and misaligned (and it was put up correctly and with care and patience). Will be sending all items bought back to debenhams.
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Mk
So nice friendly accurate service…
So nice friendly accurate service solved the problem and also very quick service
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MB
Amazing customer service
Amazing customer service! Definitely will recommend! 😊
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YU
Great communication quick service …
Great communication quick service great products was really impressed how efficient this company is trustworthy as well
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SS
They were helpful in solving my problem
They were helpful in solving my problem
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KK
I have been impressed by the companies…
I have been impressed by the companies efficiency. I appreciated the swift response to any queries and the final outcome was very generous and unexpected and I thank you for that.
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