Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
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berkfieldhome.comAll reviews
1,000 total • Write a review
Showing 641 - 650 of 996 reviews
Z
I received a bed that seemed had been…
I received a bed that seemed had been delivered and sent back before I received it, i emailed and sent photos and very quickly received a full refund! This instance has not putting me off shopping with this company in the future as although the item was damaged they delt with the problem promptly.
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M
Fantastic customer service support from…
Fantastic customer service support from this team. James went above and beyond for me and really expressed care and understanding. My query was resolved quickly and I was a very satisfied customer. Thank you to James and Lauren for your kindness.
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JZ
Very helpful and friendly customer…
Very helpful and friendly customer service.
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RP
Very good service from Lauren solved…
Very good service from Lauren solved problems straight away Thank you Really appreciate it
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