Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
Information provided by various external sources
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berkfieldhome.comAll reviews
1,000 total • Write a review
Showing 621 - 630 of 996 reviews
SA
Amazing customer service
Amazing customer service; someone gets back to you within a few hours after you contact them. I'm happy with the outcome and the deal I got from the company was Fantastic.
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RC
The team made the experience using the…
The team made the experience using the customer services very quick, efficient and without feeling like a burden. James and Holly in particular made me feel like nothing was too much trouble and I wasn't left waiting for days on end.
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Mt
Advisor dealt with my query very…
Advisor dealt with my query very efficiently,thankyou
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AP
Excellent customer service
Excellent customer service, great communication thank you for a smooth and easy purchase.
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WW
Returns
I wanted to return an item that was not up to my satisfaction. I was initially offered a reduction to keep the item but I didn’t want the item so I was given a full refund
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HE
Very professional with great customer…
Very professional with great customer service
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