Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
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berkfieldhome.comAll reviews
1,000 total • Write a review
Showing 361 - 370 of 996 reviews
LJ
Customer care team are brilliant, product not so good
The customer care team are brilliant, couldn't fault them. However the quality of the product that we bought was not good, large gaps, misalignment, bumps and scratches.
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SA
The product was inferior quality to…
The product was inferior quality to what expected, but the customer service team dealt with the issue quickly and professionally
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NR
Excellent customer service from…
Excellent customer service from purchasing the item till delivery.
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M
Great team & very proactive service
The experience was great when dealing with an unexpected issue. Quick reply and very positive approach. Thank you!
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