Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 211 - 220 of 996 reviews
SC
I had an issue and staff member Sam…
I had an issue and staff member Sam couldn’t have been more helpful, polite, friendly and professional
Date of experience: March 28, 2025
EO
Very helpful and quick to respond to my…
Very helpful and quick to respond to my emails, would definitely purchase from them again
Date of experience: March 27, 2025
CL
Brilliant customer service
I am so pleased to be writing this review I dealt with customer service yesterday the response back was excellent I have never had customer care like this before what a wonderful experience which is very rarely given you have gone above and beyond
Date of experience: March 27, 2025
LU
L Upton
US
Excellent customer service
I was sent a small table that was defective. I contacted Berkfield Home. who went the extra mile to resolve the problem and refunded me. I was particularly impressed at how quickly they communicated with me and replied to my emails - even on a Sunday.
Date of experience: March 26, 2025
AC
Great company to buy from
Great company to buy from. I have made so many orders. Happy with everything I buy.
Date of experience: March 26, 2025
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