Beal's Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes. She is always quick to respond to any questions we have, and has been very approachable and kind. We are very thankful.
Simon helped us find our ideal flat. From start to finish he was friendly and 100% professional. He guided us through the paperwork and made the whole process stress free. We would highly recommend Simon and Beal's. Philip & Allison
As usual great teamwork by Oliver, Hannah & Jay Very professional , experienced and informative, I only use Beals for letting my properties , am very pleased with their services.
Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!
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Absolutely disgusting service. In November 2022 I rented a 1 bedroom house in the Tempest area of Waterlooville. After 6 weeks of moving in I was being kept awake at night with noises in the loft and walls so I installed a camera and found it was infested with rats. I decided I could not stay in the property so moved out on the 31st Dec 2022 and reported the problem to Beals on the 2nd January 2023. 3 months past with me not residing at the property and beals sending various maintenance people and Council in to resolve the problem...The rats were still there. The owner of the property was not happy the problem had not been resolved and decided to take the matter into his own hands and get his own people in, in the meantime I am still not living in the property. After a further 3 months the pest control company and owner thought they had resolved the issue so I moved back in. All was quiet for a week then it started again. Camera back in the loft and caught more rat activity (tracking powder and bait also taken) so immediately moved out again. The owner of the property was unhappy that I was not willing to live with rats then decided to deny and problem and I terminated the tenancy. The whole experience has left me considerably out of pocket and I have had to pay for storage of my furniture as I had no place to go. WHAT I FIND TOTALLY DISGUSTING IS THAT 2 DAYS AFTER HANDING THE KEYS BACK TO BEALS, THEY HAVE READVERTISED THE PROPERTY KNOWING THAT IT HAS AN UNRESOLVED RAT PROBLEM SO WHOEVER MOVES IN IS GOING TO EXPERIENCE EXACTLY WHAT I HAVE BEEN THROUGH. I HAVE 6 MONTHS WORTH OF PHOTOS AND VIDEOS OF RAT ACTIVITY IN THAT LOFT. THE LATEST AFTER THE LANDLORD AND BEALS SAID THE PROBLEM HAD BEEN RESOLVED. SO IT SEEMS BEALS ARE NOW DENYING THERE IS A PROBLEM AS WELL AS THE OWNER. I had decided to draw a line under this whole situation as Beals could not have known there was a problem when i moved in, but they do now...(I have six months worth of dated video and every single communication between the owner and Beals to prove it) but it seems they couldnt care less and will rent it out regardless. I would have thought Beals had a duty of care for their tenants but it seems not as they are prepared to let out a property with an unresolved rat problem. I wish I had never got involved with Beals and this rental from hell and shall be taking this further to recoup the amount of money I am out of pocket due to this whole scenario.
Straight from the start the team has been very helpful, the valuation was swift and precise and we got what we wanted from it, Louise has been none stop helpful even with the smallest of questions Would recommend and use again
Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.
Just wish to say thank you to Lucy at Beals North End Portsmouth, she was responsive, attentive and very professionally in finding me a new tenant for one of my rentals in Portsmouth. Will use Beals again as a result.
Chloe at Beals Havant was very helpful in showing me around a property. Good communication and keeping me up to date. Highly recommend Beals Havant.
