God og hurtig respons i første omgang
God og hurtig respons i første omgang, men efterfølgende mangel på opfølgning og løsning på problem

10 months ago
Der er fejl på min konto og jeg får ingen rabatter. Får heller ikke hjælp til at rette op på problemet når jeg spørger.
10 months ago
En god og professionel ekspedition
God og hurtig respons i første omgang, men efterfølgende mangel på opfølgning og løsning på problem
Ganske fint
I was in the bauhaus in Holbæk today. We were looking for items to repair a door in our summer house. The guys there were very supportive specially one of the assistant in the Bauhaus (wish I have asked his name, but it was a big gentle guy and I Mit freundlichen Grüßen I would have seen him in the street I would say a Hard Rocj guy 😉) I had no clue what we would need to repair the door, just show him few pictures and he send us home we all we needed and given us instruction how to fix the door. And guess what! It did work perfectly. Many thanks again Mr Hard rocker guy 😉👌👍
Pris og kvalitet 👍 Klik & collet lynes hurtig
Korrektion Jeg havde oplyst forkert mobilnr., men kundeservice reagerede ikke på mine henvendelser vedr. manglende bekræftelse på, at ordren var klar til levering. Blev først kontaktet efter 1 stjerne på Trustpilot Intet svar på bestilt vare. Intet svar på 3 henvendelser vedr. bestillingen.
Har ikke fået min vare endnu. Ikke engang en bekræftelse eller tidshorisont. Da det er stikløg der skal i jorden kurtigst muligt hvis de skal blive til løg i år, tæller hver dag. Jeg må finde en anden løsning, Der er gået 11 dage..
God service.
hurtigt levering. :-)
I butikken: flink og hjælpsom personale
Be careful with buying online products from Bauhaus. I had bought a products one month ago and was charged back then. Suddenly (after 3 weeks) I have received an email of order confirmation again and they have charged me again for the same product. They have kept my card information and apparently can charge money whenever they want! I don't recommend anyone to buy online from this company!
Jeg skulle bruge nogle plader til et projekt der hjemme... Super kundeservice og rådgivning, det spiller bare her hjemme nu... Tusinde tak til Mathias fra Gladsaxe
Vi fik en super god behandling af Philip i VVS I Ishøj. Der kan ikke sættes en finger på den oplevelse vi fik ved køb af nyt toilet! Sjældent vi får sådan god oplevelse. Ros til Philip!!!
Medarbejderen Morten var super behjælpelig med spørgsmål om reservedele til værktøj og evt. hjælp til at bestille smådele hjem.
Hurtig og god service
Man bestiller en vare over nettet til afhentning. Modtager besked om at varen er klar. Når man kommer til butikken har de ikke varen og påstår at det er en anden type selv om de har et kopi hængende ved vare hylden. Virkeligt dårlig service og elendighed ansatte. Handler aldrig der mere
Jeg bestilte det, betalte og 2 dage senere kom den. Nemt, bekvemt og hurtigt.
August fra Bauhaus i Valby, gav en fantastisk service. Han hjalp os med at finde lige hvad vi havde brug for. Glad for at hjælpe, positiv, og har god tålmodighed over for kunderne
En rigtig god service både fra sælger kassemedarbejder, minimum 5 *
Skade på webergrill Jeg havde en skade på en webergrill købt fra nettet og leveret. Bauhaus var hurtig til at tilbyde en ny del, men jeg var mere interesseret i noget alternativ erstatning - Der landede vi på en rigtig god løsning. Jeg vil derfor gerne kvittere for deres forståelse og hjælpsomhed - Særligt Anna har virkelig fortjent en guldstjerne.
Click og collect fungerede fint
Based on analysis of 86 reviews rated 1-2 stars for BAUHAUS Danmark
“Jeg købte en bordplade og fik mail på at den var klar til at jeg hentede den”
“The delivery was poor”
“For spam af "husk at anmeld bauhaus"”
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BAUHAUS Danmark is one of Denmark's largest building supply retailers, offering a comprehensive selection of products for both commercial and private customers. The company specializes in home improvement and construction materials, providing an extensive range of categories such as tools, building supplies, garden equipment, and home decor. Customers can conveniently purchase items online through their website, www.bauhaus.dk, where they can browse and shop from a wide array of products tailored to various project needs. Targeting both DIY enthusiasts and professional contractors, BAUHAUS aims to meet the diverse requirements of its clientele by maintaining a large inventory of quality goods. The company positions itself as a one-stop shop for all building and renovation needs, ensuring customers have access to the materials and tools necessary to complete their projects efficiently. With a focus on customer satisfaction, BAUHAUS continues to expand its offerings to serve a broad demographic effectively.
BAUHAUS Danmark generally receives positive feedback for its service and efficiency. Many customers appreciate the knowledgeable and helpful staff, noting that they provide excellent guidance and support during the shopping experience. The quick delivery times and the wide selection of products also contribute to a favorable impression. However, some reviewers express frustration with issues such as account errors and stock discrepancies, leading to negative experiences when items are unavailable despite prior reservations. Complaints about missing parts in purchased items further highlight inconsistencies in product quality and fulfillment. Overall, while BAUHAUS excels in customer service and product variety, there are notable areas for improvement regarding order accuracy and inventory management.
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