10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
As usual, Jane was on the ball and tailored our holiday to suit what we wanted. Nothing is any hassle. Everyone should go back to using local travel agents because when they are gone they are gone.
all staff are so help full and just a good wee travel agent to dell with
Tracey Hunter made you feel like she was invested in finding you a great holiday
Knowledgeable, listened to what we were looking for, found great trips for us :)
We were able to book a holiday that suited us. Olivia was very helpful and found several options for us to choose from.
I was looking for a particular hotel which was unfortunately fully booked, but ended up with a really great alternative, guided by the Barrhead Sean.
Great experience with your employees...they are very helpful and take time to listen if you have any questions
Fantastic help from Hannah, nothing too much trouble, polite friendly and very thorough would definitely use again.
Friendly helpful staff, Ambar at Silverburn is very helpful nothing too much bother, this is the reason we came back to her for the third time in a year instead of booking direct with jet 2 as we normally would. Would also like to mention Zac who was also very helpful 10/10 Barrhead Silverburn.
The staff was very helpful and and very pleasant nothing was abother to them all definitely be back again
The staff at Falkirk are always happy to see you and help with whatever matters you have.
Staff Very friendly and helpful. Helped us find the right holiday for us. Will definatly book again with Barrhead.
Very helpful in helping me choose a suitable holiday. Also very patient.
Gave us what we asked for
Excellent customer service
Always have a great experience with Barrhead travel, stuff are friendly and helpful
Review already submitted
Very helpful and knowledgeable easy to speak to and not pushy at all
Ease of booking.
Travel rep couldn’t have been more helpful
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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