Very helpful and patient can not thank…
Very helpful and patient can not thank staff enough I am now looking forward to the holidays

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Very helpful and patient can not thank staff enough I am now looking forward to the holidays
We knew what holiday we wanted to book. Diane was very efficient in sourcing it for us at an acceptable price. Excellent service!
Very helpful and friendly great customer service
As always felt relaxed & we talked through some of my concerns of my upcoming booking so thanks again .
Brilliant service and communication throughout. We booked our holiday with Julie in the Doncaster branch and we will be looking to book again for October to Tenerife with Barrhead. Thank you
My family and I went to the Barrhead agency to choose a place to go in holidays and I couldn't choose better... we loved the choices been given to us and choose the best one... all staff members were 5*****. We will definitely going comeback again...
Helpful and friendly staff with plenty experience and knowledge to help find and book a holiday.
I’ve been going to Barrhead travel now ever since I went to Rome and my taxi did not turn up, Barrhead travel phoned me up and resolved the problem, for me that shows they really care when your on holiday. The staff are knowledgeable and give advice
Friendly and helpful staff, they arranged everything. Very satisfied
Emma was very helpful, l had two holidays to book and it was done very quickly and efficiently, well done!
Staff very helpful. Finding holiday to suit request at a decent price. Hopefully the actual holiday will be as good as it looks.
staff very helpful with all the information required and went out of their way to make sure That I got the correct information
Meade was very good and helpful
Good and awesome customer service.
The flights and villa were great. I wouldn’t trust the car hire again. Our package for 7 people came with two cars and when I questioned the deposit needed at source my travel rep ensured me it was 750 per car not 1500 each. When we got here they wanted 3200 for both which I didn’t have on a credit card. I’d advised the travel rep of this and like I said she’d ensured me it wasn’t needed. I offered the car hire place 2000 deposit on a debit card and they refused so had to pay £360 for insurance. BTW one car was fine the other is really poor, can’t even get up the drive if the villa so haven’t used it and had to use taxis everywhere.
Efficient helpful service.
For the last few years we've booked our holidays from Barrhead Travel & have had no issues or problems. This is mostly due to your staff member Monica Stevens. She is the most helpful, friendly & engaging young woman. She is patient & informative, always advising us throughout the choosing & booking of our holiday. She is so efficient & communicates via email both before & after our holiday. I would say that she's the main reason why we continue to choose your service. We recently travelled into Glasgow from our home in Ayrshire as Monica had moved from the Barrhead office to the main office in Gordon Street. It was like visiting an old friend again! Monica deserves your acknowledgement & praise for representing your service so efficiently. She made the whole process of booking our holiday, so easy & stress free. Thanks so much Monica for all your help!
We were given a lot of good information & advice in a patient & friendly manner we had a lot of questions we wanted to ask regarding the cruise the person we spoke with couldn’t have been more helpful
Sasha was very helpful and knew how to find exactly what I was looking for. I have booked with her before and will do again
Great service from Pamela (and the team). Pamela took time to find us just the right holiday in our budget and was so friendly. Wouldn't go anywhere else!
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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