Balance by bistroMD

4.374045801526718 out of 5 stars
4.4
Great131 reviews

TrustScore

4.4
4.374045801526718 out of 5 stars
Great
5 out of 5 stars
80
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
1
1 out of 5 stars
5
131 reviews in total

Review summary

Balance by bistroMD receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The food quality is not very good..

The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees we...Read more

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

got great customer service from chris

got great customer service from chris

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible customer serive

I used bistroMD for a few weeks I tried to cancel multiple times. I was 1 day past the deadline to pick your meals but t...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The food is wonderful

The food is wonderful. It helps me tremendously as I have Lupus, making the especially rough days easy for meal time. Th...Read more

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0
🔥 High engagement

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Rozan Holmes
Rozan Holmes
1 reviews
almost 8 years ago
5 out of 5 stars

It took me a long time to find a …

It took me a long time to find a healthy choice of frozen meals. I tend to be lazy about cooking, but know I need to eat a healthier selection of food than what is available in the local grocery. It's hard to find frozen meals that don't contain lots of additives that are not good for us. The food from Balance has been excellent, and I really enjoy them along with my family. Thank you Balance for your great food!!

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Victoria
Victoria
1 reviews
almost 8 years ago
4 out of 5 stars

Generally speaking

Generally speaking, I have been pleased with my experience with BistroMD. The shipping is fast, and well done, and there is often a promotion on for free shipping, and coupons available -- which make it pretty affordable compared to their competitors. There are plenty of meal options to choose from, and new items get switched in and out regularly; which is great for variety. The portion sizes are pretty good; though I think a hungry man would find himself wanting more -- personally, I eat many small meals per day, so I'm not interested in feeling "stuffed". Now, with regard to taste - there has certainly been some variance in my experience. I've deduced that the seasoning is often allocated to a single item in the meal (i.e: the protein) leaving the remaining sides rather bland. I've mediated this by ordering primarily "mixable" entrees, where all of the meal items can be stirred up into a stew-type situation --- I find this balances the spices. A few items I really enjoyed: the Western Egg Scramble, The Coconut Thai Chicken Curry, the Smoked Paprika Chicken, and the Beef Broccoli. A few I really didn't care for: the Pork Vindaloo, the Jambalaya (it was just "hot", but lacked that delicious pepper taste!) and the turkey meatball with lentil (sweet tomato sauce is not ideal). Recommendations for improvement: BistroMD, why do you shy away from garlic and onions? I think these two ingredients would go a long way to improving the savory profile of your dishes, without sacrificing the macros!

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Thomas
Thomas
1 reviews
almost 8 years ago
5 out of 5 stars

The service is excellent and the lunch …

The service is excellent and the lunch and dinner entres are good. However, I can't really say the same about the breakfasts.

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Vicki
Vicki
1 reviews
almost 8 years ago
5 out of 5 stars

Terrific meals

I've been eating first BistroMD, and now Balance, since 2011. Love the meals. They're satisfying and feel "real," rather than processed. They've helped me lose weight and retain that loss.

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perserverance
perserverance
1 reviews
almost 8 years ago
5 out of 5 stars

Totally worth it

I love the food! It is a key factor in my weight loss plan. I appreciate the ability to narrow down your choices by what parameters you are using for your meals. For example, the diabetic options give you the choices with a certain number of carbs. My favorite is the Merlot Chicken meatballs.

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Tina
Tina
1 reviews
almost 8 years ago
5 out of 5 stars

Love the convenience!

Excellent quality chef-prepared meals at a reasonable price. Very tasty and great selection!

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David Leeper
David Leeper
1 reviews
almost 8 years ago
4 out of 5 stars

Good food - a little pricey, but worth it!

Good food, a little pricey, but the quality is worth it (in my opinion). Food arrives in good condition, and keeps just fine while frozen. The website is not so good. Placing orders is easy enough but I don't seem to get any email confirmation, and I cannot go online to look up past orders. If you order, be sure to save your printable receipt!

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Ronelle
Ronelle
1 reviews
almost 8 years ago
5 out of 5 stars

We highly recommend this program to …

We highly recommend this program to everyone who asks! My husband and I have both had very good success losing weight and feeling healthier since joining BistroMD. The combination of portion control, high protein and low carbs works. It is also is teaching us how to make better food choices on our own. It is so simple, easy and convenient too. We are now beginning the process of moving over to the Balance services as we transition to our long term healthy eating life style. The entire experience has been great and any time we have had questions or concerns the customer service staff have been the best. Thank you!

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Lisa
Lisa
1 reviews
almost 8 years ago
5 out of 5 stars

These Yummy Meals Save The Day

I really enjoy the meals because they are fresh, easy to prepare, healthy, tasty and filling. It’s guilt free fast food. And I really like that you have options to customize your choices based on your dietary needs and restrictions.

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Gary
Gary
1 reviews
almost 8 years ago
5 out of 5 stars

The food is excellent and the …

The food is excellent and the convenience is even better.

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BEW
BEW
1 reviews
almost 8 years ago
5 out of 5 stars

Meals are good (although I have not …

Meals are good (although I have not tried any of the fish). Easy to order and very helpful.

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Leon
Leon
1 reviews
almost 8 years ago
4 out of 5 stars

The food is tasty and healthy

The food is tasty and healthy, and many of the choices are ideal for someone trying to lose weight. Delivery is sometimes not as quick as I would like.

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Linda
Linda
1 reviews
almost 8 years ago
5 out of 5 stars

Excellent food and service.

Excellent food and service and buy what you want when you want it. I highly recommend this to everyone. We feel so much better with eating this healthy food.

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Vicki
Vicki
1 reviews
almost 8 years ago
5 out of 5 stars

I love these meals

I love these meals! I've been ordering meals for 4 months. I love that they are "real' food. No additives. The flavors are really good- much better than the way I cook. Restaurant quality. Some of my favorites are Salmon with Lemon Dijon Dressing. Mediterranean Chicken Crepe, and everything with pulled pork. I also eat a lot of the frittatas. There is a great variety of meals all with excellent flavors. I have health problems that make it difficult for me to shop for meals and to cook them. Having them delivered to my home is great. Most materials are recyclable which is important to me. The only drawback for me is the price. They are well worth the price as charged but it's a bit difficult on a fixed income. I've had to cut back on some other things. However, they often have specials with a percentage off and free delivery so that helps. I highly recommend them.

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Jeanette
Jeanette
1 reviews
almost 8 years ago
5 out of 5 stars

Flexibility

I love the flexibility of the balance program. I can order as often or seldom as I like. No pressure and customer service has always been extremely helpful.

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Pauline
Pauline
1 reviews
almost 8 years ago
3 out of 5 stars

Concerns

The food is very good, but my concern is whether it is non-GMO. This is very important as far as quality because when I prepare my own meals, I make sure it's mostly organic and not treated with hormones, pesticides etc . Balance Bistro should do more to let customers know the quality of their food because otherwise don't feel safe eating. There is no info. on this so I can only assume it is not the best quality.

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Sirena
Sirena
1 reviews
almost 8 years ago
5 out of 5 stars

I'm Impressed!!

I feel much better after eating these meals, the price is worth it, the delivery is fast, beautifully tasty meals, and so much time is saved. No driving, no grocery shopping, no heavy bags, etc. I love this service!!

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Jeff
Jeff
1 reviews
almost 8 years ago
3 out of 5 stars

I do like your food...but

I do like your food, however, the ones I get with sauces are way to watery.

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Kathleen
Kathleen
1 reviews
almost 8 years ago
5 out of 5 stars

Food is terrific & service is stellar

Food is terrific & service is stellar; highly recommend!

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Dale
Dale
1 reviews
almost 8 years ago
5 out of 5 stars

Good food and service.

Our family likes most of the dishes and the customer service people are excellent.

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