Balance by bistroMD

4.374045801526718 out of 5 stars
4.4
Great131 reviews

TrustScore

4.4
4.374045801526718 out of 5 stars
Great
5 out of 5 stars
80
4 out of 5 stars
31
3 out of 5 stars
14
2 out of 5 stars
1
1 out of 5 stars
5
131 reviews in total

Review summary

Balance by bistroMD receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The food quality is not very good..

The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees we...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

got great customer service from chris

got great customer service from chris

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Terrible customer serive

I used bistroMD for a few weeks I tried to cancel multiple times. I was 1 day past the deadline to pick your meals but t...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The food is wonderful

The food is wonderful. It helps me tremendously as I have Lupus, making the especially rough days easy for meal time. Th...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Jeanne
Jeanne
1 reviews
over 6 years ago
5 out of 5 stars

The best

With every one out pretending to help only Bistro and Balance by Bistromd come to the rescue. It is like having my own cooking and caring team Thank you

Helpful?
Kevin B
Kevin B
1 reviews
over 6 years ago
5 out of 5 stars

I am very pleased with the food quality…

I am very pleased with the food quality and flavor. Most of all the service.

Helpful?
Lyn B
Lyn B
1 reviews
over 6 years ago
4 out of 5 stars

I have acid reflux so I’m limited to…

I have acid reflux so I’m limited to which meals I can eat without problems even though I like spicy foods. Your gourmet meals are delicious but some come back to haunt me. Haha. I’m now choosing those that don’t cause me problems when I reorder.

Helpful?
Deb
Deb
1 reviews
over 6 years ago
5 out of 5 stars

My Hubby and I ordered initially to…

My Hubby and I ordered initially to make menu planning easy as we lost inches and body fat and keep ordering now because of convenience and great taste! The filters make it easy to choose foods that fit our picky priorities. Shipments are timely and packaging is easy to manage in the freezer and fridge. We also send meals to his Mom who is miles away, to be sure she always has something tasty on hand.

Helpful?
K
K
1 reviews
over 6 years ago
1 out of 5 stars

Fishy smell, old, bad customer service

I ordered seafood dish and breakfast dish. Breakfast was fine. Nothing special about it. It is just same as Jimmy Dean you can buy from grocery. But the fish!! OMG It was so bad. Bad smell, old, and dull taste. It is just simply old ingredients. The side dish was okay but the bad fishy smel is soaked into side dish so it was not good either. I wish I was able to like it, because it is so easy solution for quick meal. But I could not torelate the fish at all (any fish dishes). I emailed customer service. They said "there is nothing wrong with dish and we wish your you success along your journey towards life-transforming wellness". Bad customer service.

Helpful?
Julia
Julia
1 reviews
over 7 years ago
1 out of 5 stars

I have purchased from Balance bistroMD

I have purchased from Balance bistroMD, once.The food was inedible. It was spoiled. I threw it out. The only portion of my order that was edible, were snacks, and even then, not all were good tasting. I did like the pizza puffs and was thinking about ordering them again, but did not, as I do not want to support the company that sells poor quality product and does not post all user reviews about their company. I have already written the review for Balance by bistroMD reviews on yotpo, about my purchase and food experience and I cannot find it anywhere, may be because the review was not favorable

Helpful?
Heidi
Heidi
1 reviews
over 7 years ago
3 out of 5 stars

Meals have gotten too exotic for my taste...

I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals including chicken breast have disappeared in favor of more seafood, lamb, and lower quality ground beef and ground chicken. I still enjoy some of the breakfast offerings, but very few of the lunch/dinner meals are appealing.

Helpful?
Lee Ann
Lee Ann
1 reviews
over 7 years ago
4 out of 5 stars

Enjoy the Flexibility of Balance by bistroMD…

I have really liked Balance by bistroMD because it offers much more flexibility than the structured BistroMD program, with the same delicious meals. However, recently it seems that many of the entrees that were available a couple of months ago are no longer there, without anything new to replace them. I particularly liked some of the salmon and tex-mex dishes, which have disappeared.

Helpful?
Roberto
Roberto
1 reviews
over 7 years ago
3 out of 5 stars

Not bad some dishes better than other ;)

Not bad some dishes better than other ;)

Helpful?
Janet
Janet
1 reviews
over 7 years ago
5 out of 5 stars

There lots of choices so you can choose…

There lots of choices so you can choose foods you enjoy. I Really like the food I have chosen. These meals are helping me on my mission to loose weight and be healthier by lowering my carb, sugar & sodium intake as my Dr's have directed. It is working, and it couldn't be simpler!

Helpful?
Roger
Roger
1 reviews
over 7 years ago
5 out of 5 stars

Good variety and selection of meal

Good variety and selection of meal, reasonably priced.

Helpful?
Gina
Gina
1 reviews
over 7 years ago
5 out of 5 stars

I enjoy the variety and the ability to…

I enjoy the variety and the ability to choose what meals I want. I would suggest cutting back on some of the seasonings such as black pepper in some breakfasts. I feel people can add it if they want it.

Helpful?
Brenda
Brenda
1 reviews
over 7 years ago
4 out of 5 stars

Fairelygood selection & would enjoy…

Fairelygood selection & would enjoy more frequent new selections.

Helpful?
Peter
Peter
1 reviews
over 7 years ago
3 out of 5 stars

Bad phone experience

Bad phone experience

Helpful?
Robert Pine
Robert Pine
1 reviews
over 7 years ago
4 out of 5 stars

Delicious, Lots of choices for Diabetics.

The plan is a little more expensive, but the meals are delicious and they are perfectly balanced for diabetics and there are a lot of choices. The program allows you to gradually cut your order as you learn to design and cook your own meals, which is not easy and takes a long time, but you have the plan to help keep you on target as you learn. This is the best program out there I believe for losing the weight and learning how to keep it off. Thanks, Balance BistroMD!

Helpful?
Michael
Michael
1 reviews
over 7 years ago
5 out of 5 stars

I tried some other meal delivery…

I tried some other meal delivery programs. They were good, but required cooking. This plan is great, its "real food" already to eat, very convenient to re-heat, and so low in calories. Also, each meal is enough food. I'm a big guy, trying to loose weight. Calorie wise I could eat two meals for dinner and be good, but one meal is enough, and I cut down on calories. Good variety, tastes great.

Helpful?
Whitney Lynn
Whitney Lynn
1 reviews
over 7 years ago
5 out of 5 stars

The Best of them all!

I have tried them all, Balance by Bistro MD, Freshly, and New Vision. In my opinion, you win hands down! Better selection, better tasting meals, better pricing and free shipping! Very interesting that you are based in Florida, however, my meals are shipped from your kitchen in Dayton, Nevada about forty miles from Reno! Keep up the good selection and add more which I know you will continue!

Helpful?
Rita
Rita
1 reviews
over 7 years ago
5 out of 5 stars

Love the meals

Love the meals. Full of flavor and a balanced meal. So easy for a fast pace lifestyle and great if you are on a diet. This takes all the stress away from counting calories.

Helpful?
PS
PS
1 reviews
over 7 years ago
3 out of 5 stars

I threw away four new meals that were…

I threw away four new meals that were not good, but I kept the ones I liked. I tried to eat new meals so that I can vary food choices, but I will remain true to the meals that are best! Thank you!

Helpful?
Jane
Jane
1 reviews
over 7 years ago
5 out of 5 stars

10 Months and Still a Customer

First and foremost, Balance by BistroMD works. I’ve lost 10 pounds in the last month. And the food is pretty good. That should give them 5 stars. Second, everyone you will deal with at the company is extremely pleasant. That should result in those 5 stars being carved in stone. BUT… Their inventory management is terrible. They update what is available on Mondays but there are times when I order late because I am sure they haven’t updated yet. Last week, for example, there were 81 lunches/dinners available. This week there were 66. Plenty of entrees had sold out but not a single one was added (although a few snacks were.) I have diabetes which dropped the number I could choose from to 38. As a result, I have to spend much too much time every week trying to find enough items I’d like to order. (This is what brings it down to 4 stars.) As I said, the food is pretty good. Out of the 38 entrees I have ordered so far, 12 (32%) have been excellent and I order them every week they are available. 15 (39%) were good enough to reorder, some frequently. While I would rate the remainder as “edible” I know they might well be someone else’s favorite. Not everyone likes the same things. I do have a problem with lack of variety in the side dishes. I know any diet plan will include lots of broccoli and cauliflower and maybe the large number of dishes with okra is a result of the company being based in the South. But I know there are squashes, delicious ones, other than zucchini. (The menu also includes plenty of green beans, carrot and potatoes.) Edit: I wrote the above in April. I had been using Balance (the a la carte version) for a couple of months. It's now December. I order from Silver Cuisine by bistroMD now (the same food but the program has an AARP tie-in). My one major complaint was the inventory management and that got fixed a few months ago (I waited to make sure it wasn't a fluke). The food is still excellent and the selection is plentiful. (I'm talking about the lunch/dinner menu. There are quite a few breakfasts I like but I'm relying on them less. The only snacks I love are the cheesecakes.) There are cheaper programs elsewhere and I've tried several of them. The food is, by and large, edible but that's not good enough after a couple of months. I never lasted this long using any of them. And I've lost over 50 pounds.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Balance by bistroMD

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.