Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
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4.2
Great
618 reviews
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💬Hasn't replied to negative reviews
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Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
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What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
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Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
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Company details
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Website
autopay.com
All reviews
618 total • Write a review
Showing 541 - 550 of 614 reviews
ab
Great experience Todd was very helpful…
Great experience Todd was very helpful and made it quick and simple to do my refinancing
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CS
Tessa was Awesome!!!!!!!
My agent Tessa made what seemed to be a very hard process extremely convenient for me and my wife. She was there to answer questions and guide us every step of the way
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FD
Refianced my Honda and they saved me…
Refianced my Honda and they saved me money good rate friendly people. Excellent service. Would recommend to everyone.
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SD
Thanks to Aaron Hammons at Autopay for…
Thanks to Aaron Hammons at Autopay for doing such a great job on getting my car refinanced and in such record time. Smooth and easy process and regular follow ups. Well done.
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SH
The costumer service was outstanding!
The costumer service was outstanding!! And they were really helpful throughout the whole process making it easy for me.
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MB
Ronnie had help me get this refinance…
Ronnie had help me get this refinance done on my Jeep. Took no time at all he walked me through the process and got the job done. He answered all my questions. Had a great experience working with him and his team he is great and good to work with.
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SJ
Great Service
I'm very happy to save a bunch of money monthly on my car. The service was even better. My contact Matt was very patient and informative as he helped me through the process. Great Service.
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