Andrew Martinez
1 reviews•Experienced
Featured
20 days ago
Happy with my purchase
Got a certified pre-owned vehicle that's been running perfectly for 6 months now. The warranty coverage gives me peace of mind.
Helpful?
TrustScore
3.9
Great
3
6
2
1
0
12 reviews in total
Review summary
Reviewers generally find AutoNation to provide a solid car-buying experience, highlighted by an impressive inventory and attentive service. Many customers appreciate the variety of vehicles available, noting that the sales team is knowledgeable and does not pressure them into quick decisions. Positive feedback often mentions the seamless financing process and the overall professionalism of the staff. However, a common complaint revolves around disappointing wait times, with some consumers expressing frustration over lengthy delays during transactions. While the quality of the vehicles is praised, the service department appears to be understaffed, leading to longer-than-expected waits. Overall, AutoNation garners a favorable sentiment, with many satisfied customers despite some operational hiccups.
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Based on reviews, created with AIPeople also looked at
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See what reviewers are saying
Andrew MartinezFeatured
2 weeks ago
Happy with my purchase
Got a certified pre-owned vehicle that's been running perfectly for 6 months now. The warranty coverage gives me peace of mind.
Carol ThompsonFeatured
2 weeks ago
Pretty standard dealership experience
Nothing exceptional but nothing terrible either. Fair pricing and the car met my expectations. The finance manager was helpful with loan options.
John MooreFeatured
2 weeks ago
Outstanding support
Not only did they help me find the perfect car within my budget, but they also coordinated with my insurance company to make everything seamless. Highly recommend their team.
Anthony PerezFeatured
2 weeks ago
Good but not great
The salesperson was friendly enough and the car was as described. Wish they had been more flexible on the trade-in value for my old vehicle. Still a decent experience though.
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Carol Thompson
1 reviews•Experienced
Featured
20 days ago
Pretty standard dealership experience
Nothing exceptional but nothing terrible either. Fair pricing and the car met my expectations. The finance manager was helpful with loan options.
Helpful?
John Moore
1 reviews•Experienced
Featured
20 days ago
Outstanding support
Not only did they help me find the perfect car within my budget, but they also coordinated with my insurance company to make everything seamless. Highly recommend their team.
Helpful?
Anthony Perez
1 reviews•Experienced
Featured
20 days ago
Good but not great
The salesperson was friendly enough and the car was as described. Wish they had been more flexible on the trade-in value for my old vehicle. Still a decent experience though.
Helpful?
Dorothy Perez
1 reviews•Experienced
20 days ago
Great selection and service
Found exactly what I was looking for at a fair price. The sales team was knowledgeable and didn't pressure me into anything I didn't want. Financing process was smooth and transparent.
Helpful?
Patricia Garcia
1 reviews•Contributor
20 days ago
Disappointing wait time
Waited over 3 hours for what should have been a simple transaction. The car itself is great, but the service department seems understaffed. Could use better time management.
Helpful?
Richard Lopez
1 reviews•Contributor
20 days ago
Great inventory
Impressive variety of vehicles on the lot. Found several options that fit my needs and budget. Sales process was straightforward without too much back and forth.
Helpful?
Joseph Rodriguez
1 reviews•Contributor
20 days ago
Solid experience overall
Bought my first car here and the staff walked me through everything patiently. The paperwork took longer than expected, but I understand that's normal for dealerships.
Helpful?
John Gonzalez
1 reviews•Contributor
20 days ago
Mixed feelings
The car selection was impressive and the facility is clean and modern. However, I felt like I was being upsold on every add-on possible. Eventually got a good deal but had to be firm about what I wanted.
Helpful?
Sandra Thomas
1 reviews•Contributor
20 days ago
Excellent customer service
From start to finish, this was one of the best car buying experiences I've had. They honored their online pricing and the delivery was right on time.
Helpful?
Emily Davis
1 reviews•New Reviewer
20 days ago
Professional and efficient
Appreciated how organized everything was. No surprise fees and they explained all the financing options clearly. Will definitely consider them again for my next purchase.
Helpful?
Kevin Anderson
1 reviews•New Reviewer
20 days ago
Above average service
Really appreciated how they didn't try to rush me into a decision. Took time to show me different models and explain the features. Minor issue with scheduling the pickup, but they made it right.
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About Autonation
AutoNation is a publicly traded automotive retailer that operates new and used vehicle dealerships across the United States. The company sells various automotive brands and typically provides related services such as vehicle financing, maintenance, and repairs. AutoNation represents one of the largest automotive retail chains in the country, serving customers through its network of franchise and company-owned dealership locations.
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