Auntie Belhams Cabin Rentals

4.874 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.874 out of 5 stars
Excellent
5 out of 5 stars
919
4 out of 5 stars
56
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
6
1,000 reviews in total

Review summary

Auntie Belhams Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Mice in the cabin

We were in the cabin in Gatlinburg. The cabin was nice and the location was good. The problem is that the cabin had mice...Read more

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POPULAR
2 out of 5 stars
2/5

NO Refund Policy Unfortunately we had to cancel our…

Unfortunately we had to cancel our trip-a year ahead of time, due to unforeseen circumstances. Staff I spoke to were ver...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

A Perfect Mountain Getaway!

Our family stay at this beautiful cabin in the Smoky Mountains was nothing short of amazing. The cabin itself was immacu...Read more

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POPULAR
5 out of 5 stars
5/5

Wonderful experience!!

We stayed in Awesome Views and it was AWESOME!! The views were incredible. The house was beautiful...clean, well furn...Read more

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🔥 High engagement

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over 6 years ago
5 out of 5 stars

we love going to the smokies and auntie…

we love going to the smokies and auntie bellams is just where we rent from and have never considered ant where else.

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Kevin Davis
Kevin Davis
1 reviews
over 6 years ago
5 out of 5 stars

We have stayed a couple times and have…

We have stayed a couple times and have had a great experience. Great staff and clean and maintained cabins.

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Jodi Treherne
Jodi Treherne
1 reviews
over 6 years ago
5 out of 5 stars

Fantastic place!

We had a great time staying here! Plenty of room for a large family, convenient, had pretty much everything we needed to cook, sleep, etc. Cozy! Hope to go back in the future!

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over 6 years ago
5 out of 5 stars

Biscuits and Bears

Very nice cabin we stayed in. Slight complaint...I thought I paid half when I booked and half the I arrived, but the company called to finalize last payment 2 weeks prior to our arrival. Not a huge deal, but would have been nice to know. Also, directions were slightly incorrect for our cabin.

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Christy Reece
Christy Reece
1 reviews
over 6 years ago
5 out of 5 stars

The cabin was in a great location and…

The cabin was in a great location and it was very clean and well maintained. We will be staying with Auntie Belham again.

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Maddy M.
Maddy M.
1 reviews
over 6 years ago
2 out of 5 stars

Filthy cabin, broken amenities. Waste of money.

What a waste of money. I'm starting to believe the 5-star reviews on here are fake. Let me start off by saying that we have been renting cabins in the mountains on an average twice a year since 2012. This one by far has been the worst, which is strange because Auntie Belhams has been a name we have been seeing all over the Gatlinburg/Pigeon Forge area and thought they would be good. For starters, the pictures on the website are probably a decade old. The cabin doesn't look half as nice (more details below) and was filthy inside. The floors were literally cheap laminate, and the carpet on the staircase was stained and sticky! Every time I had to walk up the staircase bare feet, I cringed. And to think we had toddlers walking up and down here. The cabin features a hot tub, which looks NOTHING like the pictures. It doesn't even have cup holders or a wooden step to get into (it's raised from the deck unlike what's shown in the photos). And it has absolutely no privacy! All the guests at the other cabins could totally see us going up and down the road. I understand that they can't put it behind the cabin but at least put up a privacy screen! We have stayed at cabins that did that, in the least. The bedrooms, kitchen, and the living room has cool white light bulbs, I'm guessing to save electricity. But seriously, what a mood killer! Nothing says "warm and cozy" like cool white lights right? *eyeroll* The cabin boasts of a gas grill, which wouldn't light. We called maintenance because there wasn't even a lighter in the cabin. Once he brought the lighter over and we went to light the grill, it was FILTHY! We just decided to cook our steaks in the pan. They didn't even have salt and pepper at the cabin which was quite a shocker. Every single cabin we have stayed at has been so much better equipped with at least the basic ingredients. They can give out free popcorn and candy at the office but they can't provide salt and pepper?! Cheap! Also, no toiletries or hand soaps were provided whatsoever. We called maintenance and they said they will only provide bars of soap in the bathrooms, which also were missing. The pool table was a JOKE. Not only was there not enough space to even retract the stick to hit, there was a $500 fine posted if anyone moves the table. And the best part was the table wasn't even level! So if you somehow hit the cue ball, it would roll back to you! Why list amenities that don't even work as intended?? And to think we paid $236 a night for this BS. We were so disappointed with Auntie Belhams cabins. Never again, and will not recommend the company to anyone either.

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almost 7 years ago
5 out of 5 stars

It was fast and easy check in and are…

It was fast and easy check in and are cabin was in an amazing location it was so good we reserved another cabin for this up coming weekend

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Wendy Romines
Wendy Romines
1 reviews
almost 7 years ago
5 out of 5 stars

The staff is very helpful and honest

The staff is very helpful and honest! The cabin was clean, stocked well with toiletries, and was exactly how described on website! Beautiful scenery and cozy! We had a great time! We will definitely use Auntie Belhams in the future!!! Thanks ladies!❤️

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Donald Evans
Donald Evans
1 reviews
almost 7 years ago
5 out of 5 stars

It was a great trip really enjoyed…

It was a great trip really enjoyed myself

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Ronnie Melvin
Ronnie Melvin
1 reviews
almost 7 years ago
5 out of 5 stars

Staff was friendly and helpful

Staff was friendly and helpful. Cabin was very clean and comfortable.

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Randa Fleming
Randa Fleming
1 reviews
almost 7 years ago
5 out of 5 stars

Auntie Belham's

Auntie Belham's cabin rentals made our stay in Tennessee a wonderful experience. We will be staying with them again.

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almost 7 years ago
5 out of 5 stars

We enjoyed our stay at the cabin…

We enjoyed our stay at the cabin players paradise. Will plan to go back again.

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Tim
Tim
1 reviews
almost 7 years ago
5 out of 5 stars

Above the Tree Tops

Above the tree tops was great!! The staff was extremely friendly, courteous and informative. The directions to the cabin were right on. The view from the cabin was beautiful!! And we loved the 3 king-sized bedrooms!! Even though the short driveway up to the cabin was gravel and it had rained, we had no problem getting to the cabin. We do have a truck but it isn't 4-wheel drive. The restaurants recommended by the staff person we met at the office, were great and affordable!! We will definitely use Auntie Belham's the next time we go to the Smokies!! Loved it!!

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Marcus Dowdy
Marcus Dowdy
1 reviews
almost 7 years ago
5 out of 5 stars

Best cabin to stay in

Best cabin to stay in. Always clean and everything works as it should.

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Sheila Lay
Sheila Lay
1 reviews
almost 7 years ago
5 out of 5 stars

They were great to work with

They were great to work with. Easy check in and check out. Loved the buy one get one free that they offered.

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almost 7 years ago
5 out of 5 stars

Great cabin

Great cabin. Plenty of space. Excellent location. Highly recommend

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Lora Purvis
Lora Purvis
1 reviews
almost 7 years ago
5 out of 5 stars

Love Auntie Belhams

We always stay with Auntie Belham when we come to the Smokey Mountains. Always a great experience. Always clean.

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Kevin Day
Kevin Day
1 reviews
almost 7 years ago
5 out of 5 stars

Excellent

Very easy to deal with. Great experience.

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almost 7 years ago
5 out of 5 stars

The cabin we stayed in was very close…

The cabin we stayed in was very close to the main strip in Gatlinburg. Very convenient. Cabin was homey and comfortable. In town but far enough away to seem secluded. I'd stay again.

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Thomas Mccane
Thomas Mccane
1 reviews
almost 7 years ago
5 out of 5 stars

Representative are very friendly

Representative are very friendly. Cabin was nice and clean when we arrived.

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