Auntie Belhams Cabin Rentals
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Filthy cabin, broken amenities. Waste of money.
What a waste of money. I'm starting to believe the 5-star reviews on here are fake. Let me start off by saying that we have been renting cabins in the mountains on an average twice a year since 2012. This one by far has been the worst, which is strange because Auntie Belhams has been a name we have been seeing all over the Gatlinburg/Pigeon Forge area and thought they would be good. For starters, the pictures on the website are probably a decade old. The cabin doesn't look half as nice (more details below) and was filthy inside. The floors were literally cheap laminate, and the carpet on the staircase was stained and sticky! Every time I had to walk up the staircase bare feet, I cringed. And to think we had toddlers walking up and down here. The cabin features a hot tub, which looks NOTHING like the pictures. It doesn't even have cup holders or a wooden step to get into (it's raised from the deck unlike what's shown in the photos). And it has absolutely no privacy! All the guests at the other cabins could totally see us going up and down the road. I understand that they can't put it behind the cabin but at least put up a privacy screen! We have stayed at cabins that did that, in the least. The bedrooms, kitchen, and the living room has cool white light bulbs, I'm guessing to save electricity. But seriously, what a mood killer! Nothing says "warm and cozy" like cool white lights right? *eyeroll* The cabin boasts of a gas grill, which wouldn't light. We called maintenance because there wasn't even a lighter in the cabin. Once he brought the lighter over and we went to light the grill, it was FILTHY! We just decided to cook our steaks in the pan. They didn't even have salt and pepper at the cabin which was quite a shocker. Every single cabin we have stayed at has been so much better equipped with at least the basic ingredients. They can give out free popcorn and candy at the office but they can't provide salt and pepper?! Cheap! Also, no toiletries or hand soaps were provided whatsoever. We called maintenance and they said they will only provide bars of soap in the bathrooms, which also were missing. The pool table was a JOKE. Not only was there not enough space to even retract the stick to hit, there was a $500 fine posted if anyone moves the table. And the best part was the table wasn't even level! So if you somehow hit the cue ball, it would roll back to you! Why list amenities that don't even work as intended?? And to think we paid $236 a night for this BS. We were so disappointed with Auntie Belhams cabins. Never again, and will not recommend the company to anyone either.