Review summary

APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.

✨
Based on reviews, created with AI

See what reviewers are saying

DG

DAVID GUDGION

5 out of 5 stars
Organisation & service was first class…

Organisation & service was first class on both ships (Vega & Polaris).

Useful
Share
ET

Elaine Taylor

5 out of 5 stars
Excellent Service

I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.

Useful
Share
Ma

Middle aged Walker

5 out of 5 stars
Very high quality fabulous cruise.

Very high quality fabulous cruise.

Useful
Share
A

ALAN

5 out of 5 stars
Fabulous boat, wonderfull holiday.

Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

999 total • Write a review

Showing 631 - 640 of 995 reviews
CH

Excellent boat and crew.

Excellent boat and crew. Anja was brilliant . At Mitenberg waste of time with German family The rest very good

Useful
Share
JC

Exhausting experience

Two week cruise but when we got near Passau the Danube was too high to continue so.. Ship was stagnant for three days. Options were put in place. We were given two free excursions. Travelled from Staubling to Vienna by coach. Stopped at Melk Abbey on way. Stayed at nice hotel in Vienna two nights. We all 160 of us went to a restaurant , it was a deep cellar and the food was awful. Most of us left .Then went by coach to Budapest . We had another arranged lunch in another cellar restaurant and stayed in nice hotel one night. On last evening we enjoyed a complimentary river cruise with dinner, very nice. Eventhough all these emergency arrangements were put in place quickly, our tour director was excellent. We wont be going on another river cruise as a large chunk was stressful and hard work. Like the majority of the 160 passengers we are in our seventies. Packing and unpacking a few times wasnt on my agenda.

Useful
Share
RM

I loved it!

I loved the cabin, the food, the wine, the cruise manager (Gunther) and the staff generally. I liked that guided tours were included and thorough. I loved the 'champagne' at breakfast. I don't remember having a single criticism - apart from the wait for a cabin on arrival, when it would have been good to be told what refreshments were available. I would love to go with TravelMarvel again if the reduced price of this cruise could be matched.

Useful
Share
c

Staff were all brilliant

Staff were all brilliant Tour Director was excellent. Excursions well organised. Food not as good as expected and needs improvement.

Useful
Share
BH

Wonderful cruise from Budapest to…

Wonderful cruise from Budapest to Amsterdam on AmaReina. The cruise director, Carina, was excellent - managing to organize us on daily trips with minimum of fuss. The food was great, nice ambience on board ship with the staff. The guides were consistently good and we learnt much about European history while having a good holiday.

Useful
Share
DS

Overall experience

Service, food, variety, cleanliness and massive content

Useful
Share
B

Perfect itinerary but a few niggles.

Perfect itinerary, cruising from Budapest to Amsterdam along the Danube, Maine and Rhine rivers. Lovely scenery and mostly good excursions (included in price). Food and service mostly good although the soups were always watery. Highlights were the classical concert in a palace in Vienna; the passage down the Rhine Valley; taking the chair lift to the Germania monument in Rudesheim. Lowlights were being given too much free time at the end of excursions, when many of us wanted to return to the ship; lack of flexibility on flights - we were booked on a KLM flight to Amsterdam leaving Manchester at 5.55am which meant getting up at 2.45am. We then had to wait 3 and a half hours for our connection to Budapest. There was a direct Ryanair flight leaving at 10am (giving me an extra 4 hours in bed!) but I was told by the agent (ROL) that APT only deal with the major airlines and that I would have to pay for it myself. I am a regular cruiser and many companies offer 2 deals - one with and one without travel. This would put me off booking with APT again. One final irritant was on the last excursion, which was a scenic tour of Amsterdam on a canal boat. Half of the seats faced backwards and all the forward ones were taken by the time I boarded. The guide was at the front of the boat giving commentary about sites in front of her which meant constantly having to swivel round. It was all fairly cramped, very uncomfortable and completely ruined the excursion. I couldn't help but notice that most of the other boats doing tours had seats which all faced forward. It was a shame the cruise ended on this note because the other excursions were very good (apart from the excessive free time). Finally, I must mention the cruise director Korana who was excellent.

Useful
Share
J

Excellent

Excellent staff, professional, helpful and with a smile. Korana, Cruise Director was exceptional. Always available, she went the extra mile for everyone and had huge local knowledge. Signature trips were exceptional and the itinerary of visits was excellent. Food, ports visited were excellent. Cabin very small.

Useful
Share
MJ

The whole package was very good

The whole package was very good, from the staff to the excursions and marvellous catering. The evening entertainment was excellent. The Mozart concert, all the palaces and beautiful towns in Bavaria were wonderful. Only downside for us was the airport trip, too far to travel. A nearer airport would have been more appropriate.

Useful
Share
Previous1•••636465•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.