Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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The whole experience was amazing, cabin, food, staff and excursions. Our first river cruise but hoefully not our last!
Well organised river cruise. Well thought out expeditions catered for different levels of ability. Met some very nice people. Housekeeping and restaurant staff very friendly and helpful. Entertainment couple were excellent Always choices on the various menus served in the restaurant and snacks. Only small adverse point was the tea and coffee stations - not particularly good. 7 days was just the right length for a first cruise!
A great all inclusive cruise. Our first river cruise and so enjoyable. The food was excellent if a little repetitive in the veg dept. with the same 3 veg for 14 days, but this was the only complaint. The excursions were well organised by Victor the Cruise Director and broken into small groups of 20/30 moving at different speeds to cater for all walking capabilities. Only question remains is where next, The Douro, The Rhone?
Excellent ship. Excellent and helpful staff. Very good food. Very good and unobtrusive entertainment. Excellent itinerary and chioce of shore trips. Excellent cruise manager.
Best holiday for a long time. Great value for money, staff were very attentive and good fun. The tours which were included in the price were very informative about the history of the beautiful places we saw. The recital in the palace was fantastic and unexpectedly fun. Loved it!