Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
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4.5
Great
999 reviews
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Review summary
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
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Very high quality fabulous cruise.
Very high quality fabulous cruise.
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Fabulous boat, wonderfull holiday.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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aptouring.com
All reviews
999 total • Write a review
Showing 201 - 210 of 995 reviews
.C
The whole experience was first class
The whole experience was first class, the organisation of the tours and sites visited was excellent. Our tour director Thoi was very efficient and made sure everything went smoothly from the land tours to the tours from the river cruise. I would highly recommend this holiday and APT Travel Marvel to everyone. Thank you.
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JH
Excellent organisation
Excellent organisation. Extremely good Tour Director. Very interesting tours, meals out etc Staff everywhere very good.
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JB
Overall good experience
The tours were of a good standard. Guides were informative. The boat was very clean and all members were very attentive particularly when it came to health and hygiene
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EM
Lucy is a great call handler, who I feel I can trust
Lucy is a great call handler. She took the time to understand exactly what I wanted, then gave precise and comprehensive information. The conversation was both friendly and businesslike, leaving me feeling my booking was in the safe hands of someone I can trust.
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M&
Sensory Marvels of Rajasthan
From start to finish the attention from APT staff, guides and support personnel was excellent. The accommodation in each of the 6 locations was of a high standard, we had opted for the available hotel upgrade which paid off. The excursions and site seeing was well balanced with the guides being knowledgeable and helpful with personal attention when required. There were however 2 days when after an extensive programme we were taken to workshops and salerooms and encouraged to purchase items which made the day longer than perhaps was necessary. Day 6 in Jaipur was particularly hectic and so could perhaps be spread over 2 days. We were however very lucky to see Tigers and a leopard on our 2 trips in Ranthambore. A special mention has to be made for Ramish our driver and his assistant who manipulated the many miles of travel excellently. Final point, not sure where the £400 tips and gratuities that was included in our booking price went as we felt obliged to tip on many occasions so this aspect could do with some clarification. All in all a terrific trip.
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PM
Vietnam and Cambodia.
We went to Vietnam and Cambodia with APT this included a weeks river cruise on the Mekong. We could not fault the company, the Tour Director 'Tony' was excellent, he was very professional and a lovely man. The Hotels were great. I would highly recommend this company and would definitely holiday with them company again.
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s
Hit the brief on every level
Hit the brief on every level. Staff went over and beyond cannot fault anything food was fabulous. Shoutout for Mr Tu (tour director) very professional. Maria and Kelly (In restaurant) although all the restaurant staff were fabulous Mr Jonny (ships director) a 5 star job crew entertainment enjoyable special shout out for local guides especially Vbuty in Cambodia with his knowledge pride and love of his country he bought his country history to life Thank you everyone . Payrises all round
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MS
This was my first experience using APT…
This was my first experience using APT and I have to say I was very very impressed! Everything was planned with meticulous precision and nothing was too much trouble. I just can’t fault the river ship, the staff, the Tour Director or the tour guides! It was simply a very relaxing and pleasurable experience.
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T
Thoroughly enjoyed
Thoroughly enjoyed, your teams, front and behind the scenes, were amazing, nothing was too much trouble, always with a sincere smile. Special shout out to Maria and Kelly in the Restaurant. Food was amazing. Our group of Four, first time River Cruising, had a wonderful Trip. Special thanks to Mr Tu who made sure we were so looked after every step of the way.
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