Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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We thoroughly enjoyed our trip. The boat, crew members, tour leader (Tony) and tour guides we all great. Daily tours were well organised, very interesting and sensitive to the local people. Tours included some visits to local people in their own homes as well as one school. Really enjoyed the circus in Siem Reap and visits to the temples The hotels were were all very good: The Singapore stop over was great (organised tour with Cheang was wonderful) and we also had an extra day in Ho Chi Minh before joining the cruise group. We intend to book with APT again, probably next year
It certainly is a holiday as described in the title, Quest of the Senses. Fabulous experiences, great food and the CGH Earth Experience Hotels were fantastic. Taj hotels nowhere near the standard of the CGH hotels. Brilliant tour director who was local and flexible. Good vehicle and the bonus was that there were only three of us on the tour.
The Holiday was very well organised from start to finish. The freedom of choice excursions were very good. The Hotels and Mekong Serenity ship could not have been better. The location of the hotels were excellent. The food on board was excellent. All the crew and staff were brilliant. A special thank you must go out to Son our tour director, He was always available to talk to, Very helpful with all maters and did a excellent job.
An unforgettable trip due in no small part to APT's attention to detail and being treated like royalty! I can't fault the itinerary, the first class hotels and the river boat "Mekong Serenity" together with the friendliness of the Vietnamese and Cambodian people who were genuinely delighted that we would visit their countries, still recovering from war and genocide. The only downside was the interminable long haul flights in Economy class with upgrades too expensive to consider.
River Cruise from Vietnam to Cambodia All aspects of holiday were as stated beforehand and were very well organised and delivered to a high standard. All staff, particularly the tour guides, were very friendly and professional. The only aspect which we feel could be improved is the scheduling of tours. We felt there were too many tours and little 'down time'. Silver and copperware workshop was not interesting for us.
A very well organised and extensive coach tour of the South and North Islands of New Zealand. A good itinerary staying at well appointed hotels and providing a choice of optional activities. Not all the Freedom of Choice activities though were of equal interest or value - a point which was only clear after the event. We made good choices but some others in the group were disappointed. This is something for APT to consider. Be prepared for early starts and some long coach journeys but well worthwhile to see the stunning scenery and enjoy the good food and wine.