Organisation & service was first classβ¦
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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A very enjoyable, well organised tour with helpful guide and excellent driver.
Date of experience: April 18, 2025
The timely and thorough way that Lucy Welch made my booking so easy to carry out, I can't thank her enough for her help to acheive everything I was looking for.
Date of experience: April 17, 2025
The local guides were excellent, their knowledge definitely contributed to our enjoyment of the holiday.
Date of experience: April 13, 2025
Grace who organised the tour for me was excellent. She was polite, cheerful and helpful as we conversed numerous times via email and telephone to tailor our trip to our requirements. Thank for your good work
Date of experience: April 10, 2025
We were on the RV Amalotus from Saigon to Siam Reap. Food, crew, cabin, excursions and boat facilities exceeded our expectations by far. It was a fantastic week. We felt that the excursions were very supportive of local people and culture helping us develop a real understanding of Vietnamese and Cambodian peoples, their history and their way of life. We loved Jonny, our hotel director; Dennis, in charge of entertainment and music; Sofia, our waitress and Lura, our chambermaid, who made beautiful towel animals in our cabin and kept it spotless. The Executive chef, Ek Yoeurn, was always available before mealtimes to make recommendations and impart his extensive food knowledge too. The only comment we would make was that after 10 days of independent travel from Hanoi to Saigon, we found life on the ship slightly regimented but we fully understood why this had to be in order for the efficient running of the ship and the safety of its passengers. Would thoroughly recommend!
Date of experience: April 7, 2025
US
Anton was exceptionally helpful, delighted that we were re booking and interested to hear about previous experiences. What made this exceptional was he helped us tie in with some friends in a different time zone who couldn't call, so we were all able to book separately and link the holidays together.
Date of experience: April 5, 2025
We made UK friends during a recent APT tour to Vietnam. They wanted to book another tour with APT to India and asked us to come along. As Australians this tour was not available through the Australian APT office. We were able to contact the UK APT office and with the magnificent service from Anton Sandiford the tour was booked with no problems. He sourced all our details from the Australian office and kept in real time contact with me through emails and voice calls (it was almost midnight here by the time the booking was complete). I have no hesitation in recommending APT and particularly Anton!
Date of experience: April 5, 2025