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    HomeBusiness ServicesAnglia Research Services Ltd Reviews

    Anglia Research Services Ltd

    4.615384615384615 out of 5 stars
    4.615384615384615 out of 5 stars
    4.6
    |Excellent|52 reviews

    TrustScore

    4.6
    4.615384615384615 out of 5 stars
    Excellent
    5 out of 5 stars
    46
    4 out of 5 stars
    1
    3 out of 5 stars
    0
    2 out of 5 stars
    1
    1 out of 5 stars
    4
    52 reviews in total

    Review summary

    Anglia Research Services Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Brilliant service

    Extremely helpful and efficient company. Highly recommend. Dealt with Matt Boardman, he found the beneficiary of a wi...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    I would leave a zero if I could

    I would leave a zero if I could. They contacted my elderly mother about a claim in Jan 2024. To date she has heard nothi...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Fantastic company

    Wonderful company. Very helpful friendly and professional. Alex in particular helped me step by step. The entire process...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Heartfelt gratitude

    I extend my heartfelt gratitude to Keeley at Anglia Research for her exceptional service. Her unwavering dedication to u...

    0
    0
    🔥 High engagement

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    June Kunes
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Helpful

    Great service appreciate everything that was done for us. Would recommend Anglian research services.June kynes

    Helpful?
    M Pullan
    1 reviews
    over 1 year ago
    5 out of 5 stars

    Very thorough

    Very thorough, all requests responded to fully and promptly.

    Helpful?
    Tracey Fitzgibbon
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Care and attention

    I received a text message from my father in South Africa today as he had received a random text message out of the blue from someone he hadn't spoken to in over 40 years to say that Eileen Lavelle from Anglia Research was trying to located him regarding a deceased estate. He was concerned about it being a scam or some other nonsense. I called Eileen on my dad's behalf this morning and she was super helpful and professional. I gave what information I had to help her resolve a case she'd had for the last 6 years and I couldn't believe the lengths to which she had gone to find the relevant parties. Her care and attention to wrapping up this estate is truly impressive. She clearly loves what she does and the people she helps and it's evident in the work she puts in.

    Helpful?
    Caz Barnes
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    I received a phone call from Anglia…

    I received a phone call from Anglia Research representative Eileen Lavelle. Very professional explained how it all worked without confusing me. I felt I could ask questions at any time and she spent the time explaining my family tree to me. The forms online was easy to fill in. I received an excellent service.

    Helpful?
    Susan McArdle
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Phone Call

    When I received a phone call from Anglia Research scammer came to mind, after a conversation with Eileen Lavelle regarding a distant relative who I was not aware of had passed away, and I could be a beneficiary from his estate how wrong was I. I found Eileen to be a very polite professional and very informative researcher from start to finish. I deffinately would recommend Eileen and Anglia Research

    Helpful?
    Karen Whitaker
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Eileen Butcher at Anglia Research…

    Eileen Butcher at Anglia Research Probate has provided me with a very efficient and detailed service. I am delighted with the information provided and I found her to be very helpful.

    Helpful?
    BARRY SIMPSON
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Anglia Research

    Anglia Research When I received a letter from Anglia Research I was extremely suspicious as I suspected it was a scam. However once I had spoken with their representative my mind was completely at ease. The Probate Researcher was so helpful and informative, she kept fully informed throughout the process and extremely professional. Anglia Research are a highly competent company and I have no hesitation in recommending to carry out probate research. B Taunton December 2023

    Helpful?

    TrustPilot Scam Exposed

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    Veronica Howe
    1 reviews
    about 2 years ago
    5 out of 5 stars

    Professional and trustworthy

    I was sceptical when first contacted about a possible inheritance but Eileen reassured me and proceeded in the most professional and thorough manner to investigate. Although enquiries sadly proved there was no money to distribute the family are delighted to have discovered more details about ancestors that we would not otherwise know. Can highly recommend. There’s no risk as no fee to pay if no money found so this is a trustworthy organisation

    Helpful?
    Nick
    1 reviews
    about 2 years ago
    1 out of 5 stars

    Communication is abysmal in over two years

    No longer replies to emails (two emails sent to you, waited two weeks before doing this review). Unsure if a contract still exists (after signing with them in July 2021). No proactive contact or updates during this time. No doubt this will be replied to though. Very professional.

    Helpful?
    John Clarke
    1 reviews
    about 2 years ago
    5 out of 5 stars

    FINDING ALL DETAILS OF MY GRANDFATHER

    I have used this company twice and they are fantastic in fact more than fantastic - what more can I say

    Helpful?
    Daniel
    1 reviews
    over 2 years ago
    5 out of 5 stars

    Quick professional service - tracing absent freeholder

    We are a firm of Solicitors and for months we were unable to trace absent freeholders for our client. We instructed Oliver Howard at Anglia Research. He was very responsive and easy to deal with. Within days he produced a successful outcome for a reasonable fee. Thank you Oliver.

    Helpful?
    Paul Bryan
    1 reviews
    over 2 years ago
    5 out of 5 stars

    Having been approached by Anglia…

    Having been approached by Anglia Research concerning a lost relative - the case manager Paul Tilston handled the project professionally to a satisfactory outcome. I would not hesitate in recommending this companies integrity in progressing a similar case to anyone. Well done and thank you.

    Helpful?
    Mr S Dunn
    1 reviews
    over 2 years ago
    5 out of 5 stars

    Excellent Service

    I have recently used Anglia Research and was very impressed with their quick response to my enquire.

    Helpful?
    Roger Harrison
    1 reviews
    over 2 years ago
    5 out of 5 stars

    A very sattified client

    When I was contacted by Anglia Research about a distant relative that I had no knowledge of at all I found then most helpfully and understanding. throughout this experience I found the staff professional and efficient. This came to a conclusion in May. I would recommend their services to anyone,

    Helpful?
    Steve Jones
    1 reviews
    over 2 years ago
    5 out of 5 stars

    Good tracing agent

    Used this company and was appointed with a lady called Carolyn felgate .very efficient and got the results I wanted . Would definitely recommend.

    Helpful?
    Mrs DILYS BRUCE
    1 reviews
    over 2 years ago
    5 out of 5 stars

    A friendly and supportive team to deal…

    A friendly and supportive team to deal with. Questions and tasks dealt with quickly. Would recommend this team.

    Helpful?
    Dear Mrs Fisher
    1 reviews
    almost 3 years ago
    5 out of 5 stars

    I was contacted by Mr Carl Bargh

    I was contacted by Mr Carl Bargh, from Anglia Research, regarding the estate of a relative I was unaware of. He was friendly, approachable and courteous, had answers to my questions and was very helpful and patient in explaining how everything worked. I was thrilled to be able to find out more about my family.

    Helpful?
    Philip Martin Hammond
    1 reviews
    almost 3 years ago
    5 out of 5 stars

    Very professional service

    Very professional service kept me informed throughout the process and gave an informative family tree history at the end of settlement

    Helpful?
    Lorraine Merrick
    1 reviews
    almost 3 years ago
    5 out of 5 stars

    Huge Thanks!

    My brother Chris and I (Lorraine) would like to thank everyone at Anglia Research, particularly Paul Tilston, for all the hard work, professionalism, and sensitivity in dealing with our estranged fathers estate. From their first contact last year to let us know he had passed until today when the case was closed, we have been kept up to date. Thank you for all that you’ve done, we greatly appreciate it.

    Helpful?
    customer
    1 reviews
    almost 3 years ago
    5 out of 5 stars

    Fantastic service dealt with Eileen…

    Fantastic service dealt with Eileen from Southport very professional and friendly would highly recommend

    Helpful?
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