Anchor Law Firm has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
We had a truly wonderful experience with Andrea and the team at Anchor Conveyancing. From start to finish, their professionalism, attention to detail, and warm communication made the entire settlement process seamless and stress-free. Andrea was always responsive, knowledgeable and genuinely caring—going above and beyond to ensure everything ran smoothly. Highly recommended to anyone seeking exceptional conveyancing services.
Started with anchor in 2017..My account and wages were garnished multiple times..I was down to the last few months of one account and for whatever reason just stopped making payment..the account was taking off..I could never get same answer or close yo by the employees..Finally they said they can do nothing for me after over 4 years of BS..I took a chance with them and got burned..I have a an attorney that no longer practices law with them I can’t get no answers cuz it shows he still represents me though he’s no longer practicing..thank you for the worse 4 years of my life!!!
I have been with anchor since 2017. I recently finished my program 2 years after they had initially said my accounts would be settled. Once my final account was settled, I had about $3800 left over in my account. I was always told this money would be given back. However, I come to find out anchor had taken this money as a ‘service fee’ for the exact amount, to the penny, of my leftover funds. I have called and emailed the only response is “it’s service fee”. I spoke with supervisor Mark who was rude and unhelpful. Let’s not forget that any money saved by their services which was admittedly a lot, I have to pay thousands in taxes for. Also don’t forget that my credit score was decimated for years. From my standpoint this is criminal. Buyer beware!!!! All I want is my left over money!!
I was enrolled in their program initially for 48 months. Tack on another 18 months to that and the fact my last draft was supposed to be February 15 yet my checking account was drafted again 2 weeks later. I had to pull my last credit card from the program because I worked with the creditor directly and negotiated a better settlement offer than Anchor Law Firm. Their representatives are liars. I just spoke with James who indicated that unfortunately an extra draft was necessary to make the final payment when in fact it was confirmed when I agreed to the settlement offer my last draft would be February 15 and I would receive a refund of approximately $200 from my savings program account. In looking at my savings account program account it reflects I'm getting a $22 refund. This settlement program is a rip off. Please never do business with Anchor Law Firm. Besides every representative having a different line every time I called, I was also sued for a credit card that was registered in the program. I sent every piece of paper I received from the court but nothing was ever done and my paycheck was garnished weekly for 13 weeks. Anchor Law Firm says they're sorry and here's a 17% refund because the card was removed from the program. Not that Anchor Law Firm ever cared but during the 5-1/2 years, my credit rating was terrible (and still is) and I lost my home. I wish I recorded how many hours of my life were spent calling Anchor Law Firm because they won't call you back. If you write to them they will send you an email directing you to call them. Once they gave me the contact information for my Anchor Law Firm assigned attorney. When I called I was instructed by voicemail to leave a message or text my message. Never spoke with the attorney directly and he mentioned nothing had reached him regarding my account and he referred me back to the customer service telephone number.
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Anchor Law Firm made this process very easy.
This company is the absolute worse scam out there. They have taking over 6000 dollars of my money and have done nothing to settle any of my debt. when I call I get the same scripted BS and no help or guidance or anything remotely close to what they promised. I am being sued by Discover and they offer no assistance what so ever. They promise much more than they deliver, I now have to get an attorney to get my money back from these crooks. They are truly awful.
Except for not hearing from Anchor for 3 months, they have been exceptional in their help.
This program has turned out to be a bait and switch as I interpreted how I have been treated by this company. They collect fees in excess of $5000 to pay themselves up front, so after a year in the program I have not enough money in the account each month to settle accounts. Instead they call and tell me I need additional funds for each creditor that is suing me in court, 1 year later. They were well aware in the beginning of my financial situation explaining I can't add additional funds each month for each creditor. I'm paying $726 already. Just for a single creditor they want over $200 each month, I ask to speak to a lawyer but customer service who calls says I can't speak to a lawyer, so where is my representation if they won't answer my questions to make a decision? They let 2 accounts go to court and file judgements so now I have 2 judgement, now they will garnish and lein my wages and property through the court forcing me to file bankruptcy. They have not looked out for my interests, instead collecting all there fees up front. It was explained I would be represented in court but no luck, they just said to plaintiff he can't add additional funds so a judgement was filed on 2 occasions already. There are many more creditors that will file suite in court. I called to cancel and demanded my money refunded from the law firm. Waiting to here back. They are typical lawyers whom explain this one way and deceive through a contract to a layman like myself. Misrepresented their law firm as far as I'm concerned. My lawyer is now Involve and is happy to sue them for all they are worth. See you in court anchor. DO NOT GIVE ANCHOR A PENNY. THIEVES. They are very rude also.
So far I have had exceptional help in dealing with credit cards that were charging unreasonable interest. Anchor has been working with me for over a year and a half - I would recommend them highly. LDG
This firm has been very helpful in getting my life and credit back on track. They really care about you as an individual
